Senior AI Developer

Overview

Albemarle is hiring a Senior AI Developer to build intelligent systems that enhance employee productivity, streamline support operations, and deliver exceptional user experiences.

What you'll do

• Design and implement AI/ML solutions for enterprise automation, focusing on ITSM, HR, and business operations.
• Develop and optimize conversational workflows using platforms like Moveworks, Aisera, or equivalent.
• Collaborate with product managers, data scientists, and engineers to define AI use cases and deliver scalable solutions.
• Integrate AI models with enterprise systems (e.g., Freshworks, ServiceNow, Workday, SAP S/4 HANA or ECC, Salesforce).
• Monitor and improve the performance of deployed AI solutions using analytics and user feedback.
• Stay current with advancements in AI/ML, NLP, and automation technologies.

What you'll need

• Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• 5+ years of hands-on experience in AI/ML development, with a focus on NLP and automation.
• Proven experience with Moveworks, Aisera, Teneo, IBM Watson, Microsoft Power Virtual Agents or similar platforms.
• Strong programming skills in Python, JavaScript, or similar languages.
• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Experience with REST APIs, webhooks, enterprise integration patterns, LLMs (e.g., OpenAI, Cohere, Anthropic) and prompt engineering.
• Knowledge of ITIL processes and enterprise service management.
• Experience with analytics tools for measuring chatbot performance and user engagement.

Nice to have

• Certifications in AI/ML, cloud platforms, or automation tools.

Details

• Hybrid role located in Bengaluru, India.
• Competitive compensation and comprehensive benefits package.