Senior Analyst

Overview

Key contributor in a high-performance analytics team, working within cross-functional Remediation squads to support timely resolution of Events across the Enterprise.

What you'll do

• Create analytical tools and models to quantify the number of customers impacted by different types of Events.
• Develop financial calculators to determine the appropriate customer compensation so customers are remediated fairly, accurately and in a timely manner.
• Be involved in delivering initiatives that uplift the consistency and performance of the team.
• Contribute towards the Remediation Analytics capability and team at NAB that is customer centric, efficient, timely, transparent and comprehensive.

What you'll need

• 6+ years of Data analysis experience in a technology and data domain.
• Extensive hands-on experience in SQL in traditional DBMS and/or Cloud.
• Knowledge of core data principles such as Data Science, Engineering, Analysis and Data Modelling.
• Knowledge of typical data sourcing / ETL requirement gathering, planning, risks, issues, and the presentation, communication and treatment of these.
• Testing and validation of data quality.
• Knowledge of Banking products and financial calculations (e.g. mortgage amortisation, interest, fees and refunds).
• Requirements gathering and prioritisation, particularly in data/technology.
• Experience in interpreting data outputs and summarising findings.
• Strong stakeholder engagement and communication skills.
• Bachelor's degree in business, data analytics/computer science, statistics or related discipline.

Nice to have

• Python knowledge.
• Agile Project Management, including typical ceremonies and tools.
• Version control knowledge.

Details

• Permanent role.
• Location: DLF Downtown, Sector 25A Phase 3, Block 3, Gurugram, India.
• Flexible working arrangements such as hybrid working and job sharing are supported.