Senior Analyst - Equip Admin Processing

Overview

Senior Associate 2 in the Equip Admin Processing team (Superannuation business), supporting new member account setup and updates with accurate, compliant case processing.

What you'll do

• Process financial and non-financial transactions through internal systems as per regulatory and client requirements
• Review member applications, validate fund rules and customer information, and assess member documentation
• Coordinate with internal and external stakeholders
• Identify and resolve problems within defined procedures
• Identify exceptions, potential risks and process gaps, and troubleshoot them
• Handle complex cases and complex queries
• Complete archiving of client documentation ensuring a full audit trail exists for retrieval
• Maintain accurate process records
• Prepare and review SOPs and process flow charts
• Identify and implement process controls
• Provide innovative ideas for process enhancements and support quality improvement initiatives
• Support, guide and train other team members
• Work on initiatives and ad-hoc requirements as per business needs
• Ensure regulatory and audit requirements are fulfilled
• Prioritize multiple tasks using effective time management

What you'll need

• Strong domain knowledge of the Superannuation business
• Good understanding of regulatory and audit requirements
• Ability to work independently and as a good team player

Details

• Location: Gurgaon
• Flexibility to work in 24*7 environments