Senior Analyst - Invoice to Cash (DTC)

Overview

Senior Analyst in the Invoice to Cash (ITC) team within Caterpillar's Global Finance Services Division, providing timely and accurate daily ITC operational finance support.

What you'll do

• Manage daily billing operations and invoice generation activities.
• Handle subscription-based billing in addition to miscellaneous invoicing.
• Investigate and resolve billing variances and exceptions.
• Lead governance discussions with Business Units (BUs) and legal entities.
• Coordinate review meetings and advise on potential areas of concern.
• Collaborate with audit partners and service providers on all audit requirements.
• Support Mach 1 (SAP) implementation and enhancement projects.
• Take part in special projects, ad hoc requests and support testing requirements for new implementations.
• Coordinate system updates for customer account additions, pricing changes, promotional discounts and cancellations.
• Support business transitions and transformations.
• Create reports on financial performance and provide insightful analysis for internal and external use.
• Maintain, implement and adhere to internal controls.
• Align with the GFSO strategy and operating model rollout; assist to develop, document and deploy standard global processes, policies and controls, along with key technology and people aspects.
• Coordinate the design and transformation of optimized processes to achieve operational excellence.
• Create process documentation and process flows.
• Support global operations, working across different time zones as required.

What you'll need

• Overall experience of 10-14 years, with at least 10 years of experience in billing.
• Experience on ERP and tools such as SAP, Salesforce and Power BI.
• Proficiency with Excel, SharePoint and other collaboration tools for data sharing and reporting.
• College degree in Finance, Accounting, Business Administration, or Economics.
• General knowledge of various finance and business subjects.
• Good written and verbal communication skills.
• Proficient knowledge of end-to-end Invoice to Cash processes.

Nice to have

• Exposure to other ITC processes.

Details

• Location: Bangalore, Whitefield Office, Karnataka, India.
• Work mode: onsite five days a week.
• Shift timings: 1:00 PM to 10:00 PM or US shift.
• Willingness to work in different time zones based on requirement.
• Visa sponsorship is not available for this position.