Senior Application Engineer

Overview

Support and administer the Central System and device applications across Windows, AIX, UNIX and Linux, acting as a key liaison between colleagues and customers to keep in-house and deployed systems current and functional.

What you'll do

• Perform day-to-day application administration.
• Monitor and manage application and infrastructure health.
• Manage and control application software licenses.
• Install and upgrade all applications across on-premise and Cloud platforms.
• Troubleshoot issues with containerized applications running on Docker or Kubernetes.
• Carry out application deployments using manual methods and automation tools.
• Maintain secure applications.
• Work collaboratively with Project Managers, Operations teams, Test teams, Developers and Clients on application deployments and changes.
• Ensure effective deployments into live and non-production environments with minimal impact to operational service, and provide sign-off on release gateways.
• Provide guidance and recommendations on backend OS and infrastructure in relation to application function and performance, including assistance on Windows, UNIX and Linux platforms.
• Monitor system backup, restore and failover on device software and hardware.
• Mentor staff and act as a key liaison to peers and other system analysts.
• Conduct performance tuning and optimize resource configuration on all platforms and LAN.
• Assist in configuring routers, firewalls and load balancers as required by application requirements.
• Assist in installing and configuring databases, including database migration tasks during application upgrades.
• Assist in installing, configuring and operating monitoring software such as SolarWinds, Dexda and Azure Insights.
• Develop documentation describing installation-specific configurations and processes.
• Interact with application and infrastructure vendors and distributors.
• Participate as a primary contact in the 24x7 on-call support rotation.
• Comply with Cubic's values and company policies, including the code of conduct and quality, security and occupational health, safety and environmental policies.
• Perform other duties assigned by your manager from time to time, as reasonably required.

What you'll need

• A university degree in a numerate subject (e.g., Computer Science, Maths, Engineering, Natural Science) or a relevant field, or equivalent years of experience in lieu of a degree.
• Five (5)+ years of experience maintaining applications, both third-party COTS (Apache Kafka, Zookeeper, Apache Storm, Apigee) and internally developed.
• Core understanding of CI/CD pipelines such as Jenkins, Octopus Deploy, Azure DevOps or GitHub Actions.
• Knowledge and experience administering various Windows and UNIX operating systems, including bash scripting.
• Knowledge of databases, including SQL Server and Oracle.
• Knowledge of SQL in general.
• In-depth understanding of System Administration/Analyst methodology and principles.
• Proficiency with all Microsoft Office applications.

Nice to have

• ITIL experience.
• Understanding of Windows applications such as Microsoft CRM and SAP.
• Scripting ability to automate manual day-to-day tasks using tools such as Ansible and HashiCorp Vault.
• Knowledge of Azure and cloud-based technologies.
• Knowledge of Kubernetes or Docker.

Details

• Location: Hyderabad, India.
• Participation in a 24x7 on-call support rotation.
• Worker type: Employee.