Senior Associate Software Engineer

Overview

Support the configuration, development, integration, testing, deployment, validation, and ongoing maintenance of the IBM Maximo application in a GxP-regulated environment, across key Maximo modules and the Maximo Integration Framework (MIF).

What you'll do

• Configure, develop, test, deploy, and maintain IBM Maximo solutions.
• Support Maximo modules including Work Order, Asset, Location, Purchasing, Inventory-related processes where applicable, and the Maximo Integration Framework.
• Configure applications using Application Designer and perform object, attribute, domain, relationship, index and other configurations using Database Configuration.
• Develop and maintain Automation Scripts using Python/Jython.
• Configure and support workflows, escalations, actions, conditional expressions, communication templates, cron tasks, and scheduled jobs.
• Configure security groups, application access, signature options, user permissions, and data restrictions.
• Evaluate business requirements and recommend solutions using standard Maximo configurations, automation scripts, integrations, or customizations.
• Follow coding, configuration, documentation, security, and technical-review standards.
• Create and maintain solution designs, configuration documents, deployment instructions, rollback procedures, and support documentation.
• Configure, develop, test, and support integrations using MIF, including Object Structures, Enterprise Services, Publish Channels, External Systems, Endpoints, Integration Controls, APIs, and message queues.
• Support integrations between Maximo and SAP, middleware, data platforms, reporting tools, and other enterprise applications.
• Work with REST APIs, web services, JSON, XML, and file-based integrations.
• Perform data mapping, interface testing, message monitoring, error handling, reprocessing, and reconciliation.
• Investigate integration failures using application logs, integration logs, queue messages, and database queries.
• Coordinate with integration, database, infrastructure, security, and external application teams to resolve issues.
• Provide technical and functional support for Maximo and its integrations, including incident investigation, defect resolution, triage, root-cause analysis, and resolution.
• Monitor cron tasks, scheduled jobs, interfaces, integration queues, and application logs.
• Support critical incidents, problem-management activities, and production releases.
• Document troubleshooting steps, root causes, resolutions, known errors, preventive actions, knowledge articles, operational procedures, and support runbooks.
• Participate in Agile ceremonies, understand requirements and acceptance criteria with product owners and stakeholders, and convert business requirements into configuration, development, integration, testing, and validation tasks.
• Provide effort estimates and maintain accurate updates for user stories, defects, and technical activities.
• Support change control, release planning, deployment, production verification, post-release monitoring, implementation plans, and rollback procedures.
• Participate in requirements review, risk assessment, test planning, test-case preparation, execution, and defect management.
• Develop and execute functional, integration, regression, smoke, negative, end-to-end, and User Acceptance Testing scenarios.
• Validate Maximo configurations, business rules, security access, automation scripts, workflows, integrations, and data-processing results.
• Track defects using Jira, Azure DevOps, or an equivalent tool, and maintain traceability between requirements, designs, test cases, defects, and test evidence.
• Support validation documents and ensure changes are assessed, documented, tested, approved, and deployed in accordance with applicable GxP procedures.
• Follow data-integrity, audit-trail, security, access-control, and electronic-record requirements.
• Apply secure development and configuration practices, least-privilege principles, and protect credentials, API keys, certificates, secrets, and sensitive configuration information.
• Participate in cross-skilling opportunities beyond IBM Maximo, including SAP EAM or SAP Plant Maintenance, AI and Generative AI solutions, data engineering and analytics, reporting and BI, automation, cloud technologies, and enterprise integrations.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Engineering, or a related field.
• 8-9 years of relevant experience in application configuration, development, integration, testing, or production support.
• Hands-on experience with IBM Maximo configuration, development, integration, or application support.
• Working knowledge of all Maximo modules.
• Hands-on experience with Application Designer, Database Configuration, Automation Scripts using Python/Jython, domains and relationships, conditional expressions, workflows and escalations, cron tasks and scheduled jobs, and security groups and data restrictions.
• Experience with Maximo Integration Framework, including Object Structures, Enterprise Services, Publish Channels, External Systems, Endpoints, and Integration Controls.
• Knowledge of REST APIs, web services, JSON, XML, and file-based integrations.
• Working knowledge of relational databases and SQL for troubleshooting and data validation.
• Understanding of software testing, including functional, integration, regression, smoke, negative, end-to-end, and UAT, and experience creating test cases, executing tests, documenting results, and managing defects.
• Understanding of GxP validation, change control, risk assessment, requirements traceability, test evidence, and controlled deployment.
• Understanding of Agile and Scrum delivery practices.
• Familiarity with Jira, Azure DevOps, Git, source control, peer reviews, and CI/CD processes.
• Strong analytical, debugging, troubleshooting, documentation, and problem-solving skills.
• Good written and verbal communication skills.
• Strong learning agility and willingness to cross-skill into additional technologies.

Nice to have

• Experience working in Agile or Scrum delivery teams.
• Experience supporting GxP-regulated or validated applications.
• Experience with IBM Maximo Application Suite or Maximo Manage.
• Knowledge of Python beyond Maximo Automation Scripting.
• Advanced SQL and database troubleshooting experience.
• Knowledge of Java, JavaScript, REST APIs, XML, and JSON.
• Experience with middleware platforms such as MuleSoft.
• Experience integrating Maximo with SAP, ERP, data platforms, reporting tools, or third-party applications.
• Exposure to SAP EAM or SAP Plant Maintenance.
• Exposure to AI, Generative AI, Machine Learning, or intelligent automation.
• Exposure to Databricks, Azure Data Services, Snowflake, or similar data platforms.
• Experience with Power BI, Tableau, BIRT, or similar reporting tools.
• Knowledge of Postman or other API-testing tools.
• Understanding of manufacturing, maintenance, calibration, procurement, inventory, and asset-management processes.
• Relevant IBM Maximo, Agile, testing, cloud, data, AI, or validation certifications.