Senior Automation UiPath Engineer

Overview

Senior Automation UiPath Engineer in Roboyo's Managed Services team, delivering high-quality automation solutions and supporting clients through L2 operations, maintenance and service transition.

What you'll do

• Ensure prompt ticket follow-up and resolution of L2 issues within defined SLAs.
• Perform root cause analysis (RCA) for production incidents and implement preventive measures.
• Monitor bot performance and proactively identify issues or improvement opportunities.
• Handle change requests, enhancements, and bug fixes for existing automations.
• Collaborate with L1 support and development teams to address complex technical challenges.
• Coordinate operations and maintenance activities for large client accounts.
• Test and optimise automation solutions for performance, scalability, and reusability.
• Apply and further develop best practices for developing automation solutions.
• Provide clear and concise communication to end-users and stakeholders regarding issue resolutions and maintenance schedules.
• Consult, provide expertise, guidance, and participation during the Onboarding and Service Transition of clients.

What you'll need

• 6+ years of hands-on experience in Intelligent Automation software engineering.
• Deep expertise in designing and developing complex UiPath solutions using UiPath Studio, Orchestrator, and REFramework.
• Experience with Intelligent Document Processing (IXP/IDP).
• Good understanding of end-to-end automation lifecycle.
• Strong analytical and problem-solving skills, with the ability to think critically and creatively.
• Good communication skills and social competence for strong customer relationships, with the ability to work effectively, independently, and in a team environment.
• Experience with API integrations (REST/SOAP) and JSON.
• Flexibility to work in shifts aligned to either Australia or UK business hours.

Nice to have

• Experience with Document Understanding, system integrations, and API development/consumption.
• Experience with RPA, and additional OCR/IDP knowledge.
• Knowledge of Python, PowerShell, VBScript, or similar scripting languages.
• Experience with AI/IDP tools (e.g., Document Automation, AI Builder).
• Exposure to CI/CD, DevOps, or ITIL-based service management practices.
• Certifications: Automation Anywhere Certification (Advanced/Master); Microsoft Certifications PL-500, PL-900; any RPA-related certification.

Details

• Location: Hyderabad.
• Shift work aligned to Australia or UK business hours.