Senior Business Execution Consultant [ISO 20022, Business Requirements, JIRA, Payments]

Overview

Support business execution across the Chief Operating Office, driving operational excellence, risk management and customer-centric initiatives through requirements, Agile delivery and payments-focused work.

What you'll do

• Lead and support business execution activities across multiple business groups and contribute to large-scale strategic initiatives
• Drive efficiency, quality, cost effectiveness, and effective pipeline management across assigned operations
• Research and analyze moderately complex business, operational, and strategic initiatives, applying knowledge of organizational strategy, business execution, and international business considerations
• Exercise independent judgment to identify business needs, develop recommendations, and provide guidance to support effective execution
• Support the planning and execution of programs and initiatives focused on risk mitigation, operational efficiency, and customer experience
• Collaborate and consult with business and functional leaders to develop and execute project plans, policies, and procedures
• Build and manage relationships with cross-functional business partners to support the successful implementation of programs, services, and initiatives

What you'll need

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience gathering, analyzing, and prioritizing business requirements and translating them into user stories and acceptance criteria
• Experience working within Agile/Scrum environments, including backlog refinement, sprint planning, sprint reviews, and product delivery
• Working knowledge of product and collaboration tools such as Jira, Confluence, Aha!, and Balsamiq
• Experience partnering with cross-functional stakeholders, development, testing, and operations teams to deliver business or product initiatives
• Strong analytical, communication, stakeholder management, and problem-solving skills, with the ability to manage multiple priorities and work independently
• 3–4 years of payments processing experience, including SWIFT MT/MX, Fedwire, CHIPS, ACH, RTP, or GPPSP, with knowledge of MX messages (Pacs, Pain, Camt, Admi) and MT N1/N2/N9 series
• 3–4 years of business analysis experience, including gathering, analyzing, prioritizing, and translating business requirements into actionable deliverables
• 3–4 years of experience working in Agile teams, with working knowledge of Jira and Confluence
• Experience with payment reporting solutions and payment tracker applications, supporting operational and technology-driven payment initiatives
• Strong verbal and written communication, problem-solving, and stakeholder management skills, with the ability to respond quickly to issues and reprioritize work based on stakeholder and customer feedback

Nice to have

• Experience supporting payment transformation, modernization, or operational improvement initiatives within banking or financial services
• Knowledge of payment operations, controls, risk management, and end-to-end payment processing across domestic or international payment channels
• Experience with Agile product delivery, including backlog management, user stories, acceptance criteria, testing, and release planning
• Experience working with technology, operations, product, and business stakeholders to deliver complex cross-functional initiatives
• Relevant certifications such as Certified Scrum Product Owner (CSPO), Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Agile/Scrum certifications

Details

• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities
• Ability to adapt and reprioritize work based on changing business, stakeholder, and customer needs
• Ability to collaborate with cross-functional teams across business, operations, product, and technology
• Ability to support time-sensitive payment and operational initiatives and respond promptly to business needs
• Posting end date: 6 Nov 2026