Senior CloudOps Engineer

Overview

Senior CloudOps Developer role bridging development and operations to design, automate and operate the cloud platform powering the CipherTrust Data Security Platform Service.

What you'll do

• Support the full application and infrastructure stack to keep the CipherTrust Data Security Platform Service highly available, secure, performant and reliable.
• Design, implement and maintain observability, monitoring and synthetic testing to detect issues early and validate service behavior end-to-end.
• Participate in on-call rotation and provide timely incident response through PagerDuty and related operational processes.
• Lead or support disaster recovery planning, testing and execution to ensure business continuity and recovery readiness.
• Define, track and continuously improve SLOs/SLIs to align platform reliability with business expectations.
• Produce clear and actionable monthly operations reports summarizing service health, trends, incidents and improvement opportunities.
• Leverage Datadog to analyze logs, create and maintain monitoring metrics, and configure dashboards and alerts supporting CloudOps activities and platform reliability.
• Analyze operational data and platform metrics to identify performance bottlenecks, reliability gaps and opportunities for automation or optimization.
• Design, build and maintain automation and internal tooling to improve efficiency, consistency and scalability across the CloudOps environment.
• Deploy, configure and maintain application and platform layers of the service, ensuring changes are implemented safely and in accordance with standards.
• Collaborate with architects, developers and other technical stakeholders to review designs, provide feedback and help shape scalable and resilient solutions.
• Review peer code and infrastructure changes to ensure quality, maintainability and compliance with team standards and best practices.
• Develop, test and document automation and platform components, including runbooks and operational procedures, to support long-term maintainability and operational readiness.

What you'll need

• 5+ years of experience in DevOps, SRE or CloudOps, with 3+ years of building and operating cloud-native platforms.
• Experience in deploying and supporting cloud-based applications.
• Ability to think in a Cloud Services manner.
• Experience with orchestration toolsets.
• Understanding of operational concepts such as change management, on call rotations, escalations and uptime.
• Experience in managing production systems on a very large scale.
• Experience working with virtualization: VMWare, Hyper-V, etc.
• Experience working with DBs: MSSQL, MySQL, Postgres, Mongo, Cassandra, etc.
• Experience with cloud and server architecture.
• Experience with REST APIs, microservices development and deployment.
• Experience with security-relevant protocols.
• Deep understanding of one of the major OS families (Linux or Windows).
• Conscious of security concerns; adhere to security best practices from design to implementation and operations.
• Experience with automation technologies (Terraform, CloudFormation, Ansible).
• Experience with CaaS or PaaS technologies (K8s, OpenShift, etc.).
• Experience with IaaS technologies (OpenStack, Azure Stack, etc.).
• Experience with public cloud hosting (AWS, Azure, GCP, etc.).
• Experience with private hosting (private data centers, Rackspace, etc.).
• Good social interaction with the immediate team as well as other teams.
• Ability to work in an extremely geographically distributed company.
• Excellent communication skills across multiple mediums, and excellent communication and collaboration abilities.

Nice to have

• Bachelor's / master's degree in computer science.

Details

• Location: Noida Berger Tower, India.