Senior Customer Engineer - LATAM

Overview

Serve as a technical advisor for prospects and customers in a remote Senior Customer Engineer role focused on analytics consulting, sales engineering, and customer outcomes across LATAM.

What you'll do

• Advise prospects on data architecture, governance, instrumentation, and business outcomes.
• Lead technical qualification and deliver customised product demos.
• Scope and execute proof-of-concept projects with business and technical teams.
• Partner with Account Executives to support revenue growth and buying decisions.
• Translate pre-sales value propositions into post-sales customer results.
• Collect prospect feedback and share it with the Product team.

What you'll need

• 6+ years of experience in SaaS sales engineering or a related role.
• Fluency in business and conversational Spanish and English.
• Experience qualifying and selling technical solutions to executive stakeholders.
• Experience with data querying, modelling, and transformation.
• Familiarity with databases and cloud data warehouses.
• Strong written, analytical, communication, and presentation skills.
• Proficiency with AI tools such as Claude, Claude Code, and Gemini.

Nice to have

• Experience with value engineering frameworks and ROI calculators.
• Exposure to product-led growth and sales-assisted conversion motions.
• Experience in high-growth SaaS environments.

Details

• Remote role based in Texas, United States.
• Travel as needed.