Senior Customer Engineer - LATAM

Overview

Serve as a technical and consultative advisor for Mixpanel prospects and customers in the LATAM region. Partner with sales and post-sales teams to demonstrate analytics solutions, scope proof-of-concepts, and support customer outcomes.

What you'll do

• Advise prospects on data architecture, governance, instrumentation, and business outcomes.
• Lead technical qualification and deliver customised product demonstrations.
• Scope and execute proof-of-concept projects with business and technical teams.
• Define success criteria and support successful proof-of-concept outcomes.
• Partner with Account Executives to support revenue growth and buying decisions.
• Translate pre-sales value propositions into post-sales results.
• Share prospect feedback with the Product team.

What you'll need

• 6+ years of experience in software-as-a-service sales engineering or a related role.
• Fluency in business and conversational Spanish and English.
• Experience qualifying and selling technical solutions to executive stakeholders.
• Experience with data querying, modelling, and transformation using tools such as SQL, dbt, Python, business intelligence platforms, or product analytics tools.
• Familiarity with databases and cloud data warehouses.
• Strong written, analytical, communication, and presentation skills.
• Proficiency with AI tools such as Claude, Claude Code, and Gemini.

Nice to have

• Experience with value engineering frameworks and quantified business outcomes.
• Exposure to product-led growth environments and sales-assisted conversion motions.
• Background in high-growth SaaS environments.

Details

• Remote role based in Florida, United States.
• Travel required as needed.