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Senior Director, Sales Engineering - Majors

Zscaler
NewPosted this week

LOCATION

United States · Remote

EXPERIENCE

12+ Years

TYPE

FullTime

SALARY

$215.25K - $307.5K /year

SKILLS REQUIRED

Stakeholder ManagementPre-sales EngineeringZero Trust SecurityTeam LeadershipSolution Architecture

Job description

Overview

Senior Systems Engineering Director (Senior SED) for Majors, leading the pre-sales engineering organization across the highest-revenue majors accounts as a second-line leader managing first-line SEDs, Principal Architects, and senior individual contributors.

What you'll do

  • Partner with Regional Sales VPs on quarterly territory reviews, account tiering, and technical coverage planning.
  • Balance and govern SE team capacity across accounts, setting clear criteria to allocate engineering resources where win probability and deal value are highest.
  • Manage second-line operational metrics: technical win rates, POV cycle times, and resource utilization across the region.
  • Enforce clear entry and exit criteria for all customer evaluations, requiring documented executive business goals and CISO/CIO alignment before committing technical resources.
  • Hold SE Directors and Managers accountable for operational rigor, including tracking 30-day technical validation milestones, maintaining shared customer war rooms, and preventing scope creep.
  • Act as executive technical sponsor on flagship deals, partnering with account teams during late-stage negotiations and high-stakes executive playbacks.
  • Drive a culture of technical pipeline generation, leading teams to proactively uncover expansion opportunities through architectural reviews, zero trust maturity workshops, and executive threat briefings.
  • Partner with Customer Success and Professional Services to identify expansion paths within existing Major accounts and protect renewal health.
  • Hire, develop, and retain high-performing SE Directors, SE Managers, Principal Architects, and Senior SEs.
  • Drive structured performance management, succession planning, and leadership development across the management layer.
  • Run regular field retrospectives to synthesize product gaps, competitive threats, and integration bottlenecks, and deliver data-backed telemetry to Product Management and Engineering leadership.
  • Drive adoption of AI tooling across the organization, equipping SEs to use LLMs and automation for RFP responses, lab automation, discovery synthesis, and solution modeling.

What you'll need

  • 12+ years of technical pre-sales engineering experience in enterprise software, cybersecurity, cloud architecture, or networking infrastructure.
  • 5+ years in a formal leadership capacity, with demonstrated experience managing managers (second-line leadership) or leading large, distributed field engineering organizations ($100M+ ARR scope).
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
  • Proven track record partnering with Senior Sales Leadership (RVPs/AVPs) on quota attainment, capacity forecasting, and complex MEDDPICC-governed sales motions.
  • Deep knowledge of Zero Trust principles, SASE/SSE architectures, cloud security, and enterprise networking.
  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or equivalent enterprise experience.

Nice to have

  • Prior experience establishing or overhauling POV governance frameworks, reducing evaluation cycle times, and improving technical win rates.
  • Strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.
  • Direct experience engaging with Fortune 500 / Global 2000 C-level security and IT executives.
  • Track record of incorporating modern AI-assisted engineering tools and automation into pre-sales workflows.

Details

  • Remote position in the USA.
  • Full-time position.
  • Base pay range $215,250 to $307,500 USD, excluding commission/bonus/equity and benefits.

Read the full description and apply on the company’s own careers page.

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Senior Director, Sales Engineering - Majors