Senior Director, Software Engineering

Overview

Lead the mobile engineering organization behind the ServiceTitan mobile app used by field technicians, owning its performance, reliability and release quality, and driving the modernization roadmap for the native iOS and Android apps.

What you'll do

• Lead the mobile engineering organization through your engineering managers, owning its processes, priorities, and long-term goals.
• Own the performance, reliability, and release quality of the app, and hold the organization to a high bar on all three.
• Drive the modernization roadmap for the native iOS (Swift/SwiftUI) and Android (Kotlin/Jetpack Compose) apps while keeping today's app stable for the technicians who depend on it.
• Establish and sustain a predictable release cadence, with the engineering discipline and quality practices to support it.
• Direct engineering effort toward business outcomes rather than activity, and keep the team aligned as company and org priorities shift.
• Partner with Product, Design, and the ServiceTitan leadership team to set direction, and push for innovation in the product experience.
• Mentor and develop your Senior Engineering Managers and Engineering Managers into strong leaders.
• Partner with Recruiting to attract and hire top mobile talent, including interviewing candidates and co-owning outreach such as tech talks.
• Communicate effectively with engineers, Product Managers, executives, customers, and partners.

What you'll need

• 10+ years of software engineering experience, including 5+ years leading engineering organizations and managing managers.
• A track record of shipping reliable, high-scale mobile applications on iOS and Android on a predictable cadence.
• Expert-level knowledge of mobile platforms and app development, including mobile performance and reliability.
• Experience setting and owning quality standards for a mobile app, including crash-free and startup-time goals, production monitoring, staged rollouts and release gates, and a test-automation strategy.
• Experience leading a mobile platform through significant modernization or re-architecture.
• Strong technical credibility: you can engage on architecture and design decisions and earn the respect of senior engineers.
• Strong communication and technical writing skills.
• B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field.

Details

• Location: US Remote.
• Good faith base salary range for US candidates: $290,800 - $436,200 USD (Zone 1: CA, CT, DC, MD, MA, NJ, NY, VA, WA) or $271,800 - $407,600 USD (all other US locations).
• Total compensation also includes an annual bonus, equity, and benefits.