Senior Engineer, AI Tech Services, India

Overview

Senior Engineer responsible for designing and overseeing AI, machine learning, and automation solutions across insurance policy and claims workflows.

What you'll do

• Design cross-system automation solutions using RPA, APIs, and AI.
• Develop reusable accelerators for intake, triage, endorsements, payments, and document intelligence.
• Drive automation roadmaps, process discovery, target-state design, and benefits tracking.
• Architect ML/NLP solutions for classification, extraction, and fraud or anomaly detection.
• Define MLOps standards for deployment, monitoring, drift detection, retraining, and governance.
• Lead integration architecture, API strategies, event models, and data contracts.
• Mentor engineers and provide technical direction and reviews.

What you'll need

• Expertise in production-grade engineering, including scalability, maintainability, observability, and operational supportability.
• Experience with RPA, workflow engines, microservices, APIs, and AI implementations.
• Knowledge of ML/NLP evaluation, validation, MLOps, model governance, and responsible AI practices.
• Knowledge of high-volume automation patterns, including horizontal scaling, queues, and back-pressure handling.
• Ability to define engineering standards covering CI/CD, testing, incident response, and governance.
• Ability to collaborate with stakeholders and guide technical tradeoffs.

Details

• Location: Bangalore