Senior Engineer, Microsoft

Overview

Join AHEAD’s Managed Services practice as an Azure Engineer supporting enterprise clients. Own day-to-day resolution across core Azure infrastructure domains and drive timely, lasting solutions.

What you'll do

• Resolve Azure infrastructure incidents.
• Handle escalations across client environments.
• Process service requests across Azure infrastructure domains.
• Work directly with clients to drive resolution.
• Coordinate with Microsoft Support.
• Ensure SLA adherence.
• Identify patterns that lead to lasting improvements.

What you'll need

• Azure infrastructure experience across identity, networking, compute, virtual desktop, security, and storage.
• Ability to resolve incidents and escalations.
• Ability to manage service requests.
• Ability to work directly with enterprise clients.

Details

• Location: Hyderabad.