Senior Implementation Engineer I

Overview

Senior Implementation Engineer I in Cleo's Professional Services department. Understand customer requirements and propose solutions with the Solution Architect, and own end-to-end EDI and integration implementations for enterprise customers.

What you'll do

• Configure EDI, API, and communication protocols (AS2, SFTP, VAN).
• Build, test, and troubleshoot business processes, ERP integrations, and data mappings.
• Implement REST/SOAP APIs with OAuth and security controls.
• Support customer workshops, UAT, and issue resolution.
• Apply performance, security, and implementation best practices.

What you'll need

• B.E./B.Tech.
• 2–4 years of EDI, B2B integration, or middleware experience.
• Knowledge of ANSI X12, EDIFACT, AS2, SFTP, APIs, and ERP integrations (SAP preferred).
• Experience with BPS, data mapping, REST/SOAP APIs, OAuth, and UAT.
• Strong troubleshooting and customer-facing implementation skills.

Nice to have

• Supply chain domain, legacy B2B tools, or AI tool experience.
• Experience with supply chain domains: retail, grocery, 3PL/logistics, or manufacturing.
• Prior exposure to legacy B2B tools (Sterling, Gentran, OpenText) for migration projects.
• Familiarity with AI tools for documentation, analysis, or delivery acceleration.

Details

• Location: Bangalore.
• Employment type: Full-Time.
• Reports to: Tech Manager.
• Level: IC – Mid-Level.