Senior Infrastructure & Application Support Engineer

Overview

Ensure the stability, performance and ongoing support of healthcare software solutions, enabling customers to deliver essential clinical and operational services, by resolving complex technical issues across Microsoft infrastructure and healthcare integration platforms.

What you'll do

• Work closely with customers, project teams, software developers, database administrators, implementation consultants and service teams to resolve complex technical issues across Windows Server, Active Directory, SQL Server, IIS, networking and healthcare integration platforms.
• Develop deep expertise in healthcare applications, infrastructure technologies and integration solutions.
• Expand skills in PowerShell automation, cloud and identity services, security, SQL technologies and enterprise application support.

What you'll need

• Minimum required education: Bachelor's Degree/Vocational Education in Engineering, Medical, Science related field or equivalent.
• Strong experience supporting complex Microsoft environments, including Active Directory, Group Policy, IIS, Windows Server, SQL Server and enterprise application infrastructure.
• Advanced troubleshooting and automation skills using PowerShell and T-SQL.
• Solid knowledge of networking, PKI/certificates, .NET runtimes and Windows security.
• Tertiary qualification in Information Technology, Computer Science, Computer Applications or a related discipline.

Nice to have

• Microsoft certifications in Windows Server, Azure/Entra ID, SQL Server or PowerShell.
• Experience supporting healthcare software environments, particularly HL7, ADT messaging, Rhapsody integration engines, ServiceNow/Salesforce ticketing systems, and ITIL-based service management practices.

Details

• Location: Bangalore.
• Office-based teams work in person at least 3 days per week; onsite roles require full-time presence in the company's facilities.