Senior IT Automation Engineer

Overview

Senior IT Support Engineer on the IT Tooling team within IT Support & Services (ITSS), owning the technical architecture behind the automations that power IT operations at Coinbase, including self-service workflows, bots, and integrations used daily by employees.

What you'll do

• Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and platform standards across n8n, Airflow, Temporal, and Jira
• Lead the most complex automation projects end-to-end as technical DRI, from discovery and design through production delivery
• Partner with Security, Corporate Engineering, and IAM teams to resolve technical blockers and represent IT Tooling in cross-functional architecture discussions
• Build shared frameworks, reusable components, and architecture documentation that reduce single points of failure and raise the team's engineering bar
• Establish code review practices and engineering standards that elevate quality across the IT Tooling platform

What you'll need

• 5+ years in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions and platform-level systems others build on top of
• Deep expertise building and maintaining complex automations with n8n, Airflow, Temporal, Jira Automation, or Workato
• Strong Git-based development workflows (branching, CI/CD, code review)
• Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
• Proven ability to operate independently in ambiguous environments, translating loosely scoped problems into production-ready technical specs and clear architecture decision records
• Experience mentoring peers and writing technical design documentation for both technical and non-technical audiences
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Details

• Remote-first, not remote-only; expect to get together quarterly for in-person working sessions called "surges"
• Annual base salary range (excluding equity and bonus): $113,815 to $133,900 USD; total compensation may include equity, bonus eligibility, and benefits (medical, dental, vision, 401(k))
• Candidates may submit a maximum of 3 applications within a 6-month period