Salesforce Agentforce Architect (Technical Architect)

Overview

As a Technical Architect, AI & Agentforce, you will lead technical solution design across Agentforce, Data 360, and the broader Salesforce platform, guiding delivery teams from initial design through deployment.

What you'll do

• Lead and own the complete technical solution design, including agent topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures
• Collaborate with customers, Project Managers, Solution Architects, Developers, Designers, and other teammates to translate business needs into well-architected solutions
• Oversee and contribute to all stages of the project lifecycle, from initial design through development, testing, and final deployment
• Explore the limits and push the boundaries of AI agents, finding novel solutions to drive business outcomes
• Design scalable and secure data architectures on Salesforce Data 360, defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns
• Establish best practices for ingesting data into Salesforce and Data 360 at scale to be leveraged by agentic solutions
• Design grounding strategies for agents using unstructured DMOs, retrievers, and search indexes
• Define integration patterns between Salesforce and third-party systems
• Provide technical leadership to developers through design reviews, code reviews, and mentoring, and set standards for Apex, LWC, and Agentforce development
• Define testing and evaluation approaches for agents, including guardrails and Einstein Trust Layer considerations
• Contribute to reusable assets that accelerate the team's delivery and improve quality and consistency
• Follow and understand new product features and technical capabilities, across Salesforce, Anthropic Claude, and other platforms
• Leverage the latest AI tools and development assistants to maximize the efficiency and speed of design and delivery
• Acquire and maintain all applicable Salesforce certifications
• Be a NeuraFlash and Accenture evangelist in the Salesforce community, and help cultivate a company culture of success, both company and personal, and fun

What you'll need

• 6+ years of experience in application and software development
• 4+ years of experience with Salesforce in a development or technical architecture role
• Bachelor's or Master's degree in Computer Science or a related field
• Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#)
• Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce
• Experience designing and building Agentforce agents, workflows, and automations
• Experience designing solutions on Salesforce Data 360
• Experience designing integrations between Salesforce and third-party systems via REST APIs
• Understanding of front-end web development principles and technologies (HTML/CSS)
• Experience with using source control and branching/pull request strategies
• Familiarity with CI/CD solutions and DevOps principles
• Strong communication skills; the ability to convey complex technical details to all audiences, from developers to customer executives

Nice to have

• Experience working with Agentic AI Systems and Generative AI capabilities
• Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
• Experience with Agentforce Agent Script (next gen authoring)
• Relevant certifications such as Salesforce Platform Developer II, Salesforce Agentforce Specialist, Salesforce Data Cloud Consultant, Salesforce Application or System Architect, or Claude Certified Architect
• Prior consulting or professional services delivery experience, including leading technical workstreams on customer engagements
• Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
• Understanding of Salesforce's Enhanced Chat and Omni-channel
• Experience with Amazon Connect or other telephony platforms
• Experience designing solutions on AWS or GCP, including AWS Lambda functions
• Proficiency in using Claude Code or similar AI coding Agents

Details

• Remote, United States
• Travel up to 25% for customer projects and company events
• Must possess and maintain a valid passport while employed
• Anticipated posting date 10/06/2026, open for at least 3 days