Salesforce Developer

Overview

Salesforce Developer building and maintaining the Salesforce systems that run Customer Support, Customer Experience, and Professional Services at Delinea, connected to NetSuite, Gainsight, Jira Service Management and the wider enterprise stack.

What you'll do

• Build custom invocable Apex actions, prompt templates, and grounding logic for Agentforce that let agents transact against the customer 360, following established Agent API patterns.
• Build Apex REST services and GraphQL/Connect API usage following versioning and deprecation guidelines set by the platform lead, flagging contract-level tradeoffs for review.
• Implement OAuth 2.0 flows (JWT bearer, client credentials, refresh token rotation) against established connected app and credential patterns, with scoping and allowlisting decisions made with the platform lead.
• Work on the delivery pipeline using SFDX, source-tracked development, scratch orgs and automated Apex test execution within CI gates set by the team.
• Work directly with stakeholders, project leads and PMs to refine business requirements, identify risks and dependencies, and translate business objectives into solutions.
• Write architecture diagrams, API documentation and runbooks, and review design decisions with the platform lead at key checkpoints.
• Use AI tooling fluently and fully understand anything you merge, with code reviewed before merge and tests catching regressions.
• Deploy changes through DevOps Center with approval gates.
• Diagnose production issues using logs, debug logs, Event Monitoring and data, and review root cause and fixes with the team.
• Track project development in Azure DevOps and support tickets in Jira Service Management.

What you'll need

• 5+ years building on the Salesforce platform, with hands-on Apex, SOQL and Lightning Web Components.
• API development experience on Salesforce: custom Apex REST/SOAP services, Connect REST API, or GraphQL.
• Working knowledge of OAuth 2.0 on Salesforce: connected apps, JWT bearer and client credentials flows, and Named/External Credentials.
• Asynchronous Apex (Queueable, Batch, Platform Events) and practical fluency with governor limits, bulkification, and query performance.
• Secure coding on the platform: CRUD/FLS enforcement, sharing model in Apex, SOQL injection prevention, CORS and CSP Trusted Sites configuration.
• Source-driven development with SFDX and Git.
• Experience integrating Salesforce with external systems through middleware or direct API.
• Clear written communication: design docs, API specs, and explanations a non-developer stakeholder can act on.
• Alternative paths: 3 years of related experience with a Master's degree; or a PhD without required experience; or equivalent experience.

Nice to have

• JavaScript framework experience (React, Next.js, or similar).
• Familiarity with Service Cloud and Salesforce Knowledge.
• Familiarity with the Experience Cloud model: LWR sites, custom LWCs, external user licenses, sharing sets, guest user access.
• Familiarity with the Certinia PSA data model: projects, assignments, resources, timecards.
• Middleware experience (Boomi, MuleSoft).
• Exposure to a SOX-regulated or otherwise audited environment.

Details

• Remote, U.S.
• Candidates requiring any type of US work authorization now or in the future (including F1-OPT, F1-CPT, H-1B, TN, L-1, J1) are not being considered.
• Upon conditional offer, comprehensive criminal background check, education verification and employment verification are required.