Senior IT Business Analyst - AI/ML

Overview

Senior IT Business Analyst on Medtronic's Hyperautomation team, driving ideation and value from Hyperautomation and AI across the business.

What you'll do

• Engage with business leaders to build a shared understanding of how Hyperautomation and AI can improve efficiency and add value.
• Collaborate with business stakeholder managers and business and IT leaders to create a multi-year roadmap to solve business challenges through Hyperautomation.
• Drive creation and management of a pipeline of high value automation opportunities.
• Drive reusability of delivered solutions.
• Collaborate closely with Hyperautomation Enterprise and Solution architects to select the right platforms and tools for each use case within guidelines and standards, driving re-use of investments and building on capabilities.
• Work with key stakeholders to ideate and refine use cases to automate business processes.
• Co-create the lean business case with stakeholders, analyze the current process, define the problem, scope, value and potential improvements, and the to-be process.
• Gather high level and detailed (non-)functional requirements needed to deliver the use case through one or more automation solutions.
• Guide use cases from idea to value delivered, acting as the key contact on behalf of business and IT delivery teams and project managers where needed.
• Maintain up-to-date knowledge of the latest industry trends and technologies to bring the 'art of the possible' ideas.
• Contribute to documentation for business cases, business processes, and automation solutions.
• Facilitate workshops and training sessions to educate business stakeholders on Hyperautomation and AI technologies.
• Conduct post-implementation reviews to assess the impact of automation solutions and identify areas for further optimization.
• Monitor and evaluate the performance of implemented automation solutions, providing insights and recommendations for continuous improvement.

What you'll need

• 7+ years of progressive experience in IT integration, with a Bachelor's degree in engineering, MCA or MSc.
• Excellent communication skills, fluent spoken and written English.
• Proven experience in business analytics within IT, leveraging and combining multiple Hyperautomation capabilities.
• Very solid technical understanding of the broad set of Hyperautomation capabilities, with deeper expert understanding in at least one or two of: (Gen)AI, Process Mining or IPA/RPA, to spot and compare cross technology solutions to an automation opportunity.
• Solid problem-solving and analytical abilities, with a keen eye for detail and accuracy, and ability to analyze complex process scenarios and offer solutions.
• High degree of interest in business process improvement, with an automation mindset.
• Detail-oriented mindset, with cross-functional collaboration and an eye for process improvement.
• Understanding of systems, software and technological concepts; familiarity with automation tools and data.
• Continuous learner with a passion for exploring new technologies and process optimization methodologies.
• Ability to work independently with general supervision on larger, moderately complex projects and assignments.
• Ability to set objectives for own job area to meet the objectives of projects and assignments.
• Bachelor's degree (or equivalent) in Computer Science, Data Science, Business Analytics, or related field.
• Proven ability to work as a team player, delivering quality results within defined timelines.

Nice to have

• Experience in consultancy, pre-sales.
• Experience in combining Robotic Process Automation with AI and Agentic AI platforms and solutions.
• Knowledge of capabilities in Snowflake, Databricks, Automation Anywhere, UI Path, WebMethods.
• Previous Medtronic experience, or experience in the Med Tech industry.

Details

• Location: Nanakramguda, Hyderabad, India.
• Eligible for the Medtronic Incentive Plan (MIP), a short-term incentive.