Senior Manager – DevOps Engineering

Overview

Lead a team of DevOps and platform engineers and provide technical leadership for enterprise engineering and DevOps platforms, owning service delivery, reliability and continuous improvement across GitHub, Jira, Confluence, SonarQube and Artifactory.

What you'll do

• Lead, manage and develop a team of DevOps/Platform Engineers, driving capability, engagement, performance and delivery.
• Provide advanced technical leadership across enterprise engineering and DevOps platforms including GitHub, GitHub Actions, GitHub Co-Pilot, Jira, Confluence, SonarQube, and Jfrog Artifactory and ecosystems.
• Own operational service delivery for supported platforms, ensuring reliability, supportability and performance against agreed expectations and standards.
• Lead upgrades, migrations, integrations, platform enhancements and service improvements that reduce toil and increase developer productivity.
• Assess and balance business need, technical complexity, urgency and capacity to sequence high-value work.
• Apply expert judgment to distinguish routine support from complex engineering, matching problems to the right skills and delivery approach.
• Oversee the resolution of difficult technical issues, escalations, recurring incidents, CI/CD challenges and platform risks spanning multiple services.
• Advise engineers and project teams on technical options, operational implications, risk trade-offs and delivery decisions.
• Define, implement and improve support models, workflows and service processes for efficiency, quality and consistency.
• Establish and review service metrics and reporting to inform decisions and drive continuous improvement.
• Align internal and external stakeholders to a clear service direction and champion innovation through automation, AI adoption and better ways of working.
• Ensure platform services and engineering align with enterprise standards, security requirements, architectural principles and operational controls.

What you'll need

• Significant experience in DevOps engineering, enterprise platforms or technical service delivery in a complex interpersonal environment.
• Proven people management experience, including leadership of technical teams, performance management, coaching and capability development.
• Sophisticated technical expertise in enterprise engineering platforms and tooling, particularly Jira, Confluence, GitHub, GitHub Actions, SonarQube, Artifactory, Microfocus ALM and Load Runner.
• Strong understanding of CI/CD concepts, tools and fixing, including GitHub Actions and Self-Hosted Runners in the EKS Clusters.
• Demonstrated experience in leading or coordinating the solving of complex technical and operational issues across platforms, services and integrations.
• Strong experience in operational service leadership, including support models, prioritization, SLA delivery, incident management and continuous improvement.
• Ability to solve difficult but defined problems that may span multiple areas, applying expert judgment to develop practical solutions.

Nice to have

• Experience in an international corporate setting with geographically dispersed collaborators and teams.
• Experience within DevOps or platform engineering functions.
• Knowledge of AWS or other cloud environments.
• Experience with automation and scripting, including Python, Shell or PowerShell.
• Exposure to Kubernetes, containers or related modern engineering platforms.
• Experience with REST APIs, platform integrations and interoperability.
• Familiarity with observability, monitoring and service reporting tools.
• Experience in applying AI to improve engineering workflows, support services or productivity.

Details

• Location: Chennai, India.
• Work mode: in-person, a minimum of three days per week from the office, with individual flexibility.
• Closing date: 05-Nov-2026.