Senior Manager Payroll Services

Overview

Lead and manage People Services & Solutions across a complex, multi-country environment, providing strategic oversight of Payroll Administration and Process Management within the Payroll Services Competence Center.

What you'll do

• Lead and inspire the Payroll team across India, Australia, New Zealand, and the Philippines, ensuring accurate and timely payroll delivery.
• Drive the P&O Services strategy across the region, with a strong focus on continuous improvement and innovation.
• Partner with Finance, Tax, Rewards, People Partners, Legal, IT, and the business to ensure compliant and secure payroll operations.
• Lead the development and implementation of payroll processes for new countries and entities, supporting business growth.
• Manage and resolve escalated operational risks and payroll delivery issues.
• Identify and implement process and service improvements, including change management and stakeholder communication.
• Ensure ongoing regulatory and compliance requirements, while monitoring costs, efficiency, and productivity.
• Lead people, talent, and performance development and drive key People Services & Solutions (PS&S) projects across the cluster.

What you'll need

• 15+ years of payroll experience, with strong India payroll expertise and a deep understanding of the Indian statutory and compliance landscape.
• Proven people leadership experience, including managing, developing and engaging payroll teams.
• Strong experience managing and influencing senior and challenging stakeholders, including P&O/HR, Finance, Tax and senior business leadership.
• Experience leading payroll operations in a large, complex environment, ideally supporting significant employee populations.
• Strong focus on payroll performance and KPIs, including payroll experience, accuracy, service delivery and client/stakeholder satisfaction.
• Demonstrated process excellence and continuous improvement mindset, with the ability to identify and implement improvement opportunities.

Nice to have

• Experience with Australia, New Zealand and/or Philippines payroll, including an understanding of local payroll and compliance requirements.
• Experience working within a global or multinational organization, collaborating effectively across countries, cultures and international teams.

Details

• Location: Hyderabad, India (hybrid).
• Relocation support is not offered; apply only if able to work from this location.