Senior Manager, Technical Program Management

Overview

Lead the Software PMO end to end as a senior technical program management leader, owning enterprise-level transformation and multi-year software product and cloud solution programs from concept through go-to-market and scale.

What you'll do

• Own and lead enterprise-level transformation programs for the software organization, such as Agile/SAFe at scale, cloud migration, platform modernization, and AI-enabled engineering, from vision and business case to measurable outcomes.
• Define the transformation roadmap with executive sponsors, secure funding, and align Engineering, Product, Cloud, and Go-to-Market leaders behind a single plan.
• Lead change management end to end, including stakeholder alignment, communication, training, adoption tracking, and resolving resistance across teams and geographies.
• Build, lead, and mentor a high-performing team of program and technical program managers, including hiring, career development, performance management, and succession planning.
• Establish the Software PMO operating model, governance framework, standards, and playbooks covering planning, execution, risk, and release management.
• Define portfolio-level KPIs (on-time delivery, release quality, predictability, velocity, cost variance, customer adoption) and maintain an executive dashboard for the leadership team and steering committees.
• Act as a trusted advisor to senior leadership on roadmap feasibility, capacity, dependencies, and investment priorities.
• Own end-to-end delivery of multiple large, cross-functional software programs across the full product lifecycle, from requirements and architecture through development, test, release, and sustaining.
• Drive Agile, SAFe, and hybrid delivery models at scale, including program increment planning, release trains, and dependency management across teams.
• Partner with architects and engineering leads on technical trade-offs, build-vs-buy decisions, technical debt, and platform strategy.
• Proactively identify, escalate, and mitigate risks, and make timely, data-driven decisions on scope, schedule, and resourcing.
• Lead programs involving cloud-native architectures, SaaS and PaaS platforms, microservices, APIs, and data platforms on AWS, Azure, or GCP.
• Ensure security, privacy, compliance, and scalability requirements are built into the SDLC (DevSecOps).
• Own program and portfolio budgets including forecasting, tracking, variance analysis, and business-case/ROI development with Finance.
• Manage vendors, system integrators, and engineering partners, including contracts, SLAs, performance, and commercial negotiations.
• Optimize resource allocation and sourcing across in-house, offshore, and partner teams.
• Partner with Product Management, Marketing, Sales, and Customer Success to align product development milestones with go-to-market launches.
• Coordinate launch readiness, including pricing and packaging, enablement, documentation, support readiness, and partner/channel preparation.
• Support solution development for strategic customers and pilots, ensuring feedback loops into the roadmap.
• Track post-launch adoption, revenue, and customer satisfaction metrics and drive continuous improvement.
• Lead and collaborate with distributed teams across India, the US, Europe, and other regions, building a unified one-team culture across time zones and cultures.
• Manage executive stakeholders at VP and C-level, communicating progress, risks, and decisions with clarity and credibility.
• Drive alignment across Engineering, Product, QA, Operations, Legal, and Sales on priorities and trade-offs.
• Lead and manage GenAI-based programs, from use-case identification and prototyping through pilot, scale, and adoption, covering areas such as AI-assisted coding, testing, documentation, program reporting, and customer-facing AI features.
• Partner with AI/ML, Cloud, and Security teams on LLM platforms, RAG, and agentic workflows, including build-vs-buy decisions, cost, and Responsible AI, privacy, and IP guardrails.
• Apply GenAI within the PMO to improve workflow, optimize planning, enhance risk prediction, status reporting, and engineering productivity, and quantify the gains.

What you'll need

• 15+ years of total experience in software engineering and technical program management, with a proven track record of delivering complex software products and solutions.
• Bachelor's degree in Engineering, Computer Science, or a related field.
• Demonstrated experience building, leading, and developing a team of program managers.
• Proven experience leading large-scale, multi-year transformative programs as a program manager, with demonstrated business outcomes and organization-wide change leadership.
• 1-2 years of hands-on experience running or managing GenAI-based programs in an enterprise setting (for example AI-assisted software development, AI-enabled products or workflow automation).
• Strong understanding of the software development lifecycle and software product development.
• Solid working knowledge of cloud platforms (AWS, Azure, or GCP), SaaS, DevOps, and cloud-native architecture.
• Experience managing teams and stakeholders across geographies, including the US and Europe.
• Exposure to go-to-market and product/solution development, including launches and customer engagement.
• Exceptional program management, structured problem-solving, and prioritization skills.
• Strong financial acumen: budgeting, forecasting, business cases, and ROI.
• Outstanding executive communication, storytelling, and stakeholder influence.
• Proven transformation and change leadership, with the ability to drive adoption in complex, resistant organizations.
• Direct people management experience, including building and leading teams of program and technical program managers (ideally 8-15 or more, including managers of managers) across India, the US, and Europe.

Nice to have

• MBA or equivalent.
• Certifications such as PMP, PgMP, SAFe (SPC/RTE).

Details

• Location: Bengaluru, India.
• Work mode: hybrid, with flexibility for adaptable hours, Summer Flex Fridays, and Focus Fridays.