Senior Platform Engineer

Overview

Join the Workload team within Veeam’s R&D Department as a Senior Platform Engineer. Own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities for BaaS platform services.

What you'll do

• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads.
• Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services.
• Respond to and lead incident response for distributed, multi-tenant cloud workloads.
• Own runbook creation, maintenance, and continuous improvement.
• Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden.
• Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets.
• Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations.

What you'll need

• 8+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products.
• Deep hands-on experience with Elastic Stack, including building dashboards, writing KQL/Query DSL, and managing Fleet.
• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS.
• Strong understanding of Azure cloud services, including AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
• Experience with incident response in production cloud environments, including runbook development and post-incident review.
• Experience with IaC tools, including Azure Bicep and Terraform.
• Experience with CI/CD pipelines, including Azure DevOps and GitHub Actions.
• Strong scripting skills in Bash, Python, or PowerShell.
• Ability to work cross-functionally with SRE, product, and customer-facing support teams.

Nice to have

• Familiarity with Veeam Data Platform products.

Details

• Location: Pune, India.
• Applicants permanently present outside of India may not be considered.