Senior Platform Product Manager

Overview

Own the product vision, strategy and roadmap for core platform services within Guidewire's Cloud Common Services (CCS) and Atmos layer, which power the Guidewire Cloud Platform.

What you'll do

• Own the product vision, strategy, and roadmap for core platform services within CCS/Atmos, spanning Kubernetes-based compute, networking, observability, deployment tooling, and shared platform services.
• Gain deep understanding of the Guidewire Cloud ecosystem, the multi-tenant/hybrid-tenancy architecture, the market, competition, and the needs of both internal developer teams and external customers.
• Treat platform infrastructure as a product: define capabilities that improve developer productivity, self-service, and time-to-value across the organization.
• Work collaboratively with Engineering, SRE/Operations, UX, Sales, Marketing, and Enablement to define and maximize the value of platform solutions.
• Develop pragmatic solutions to complex distributed-systems and platform problems, collaborating across regions, product areas, and functions.
• Partner with cross-functional teams to discover, test, refine, and prioritize solutions.
• Build and communicate roadmaps and requirements with clear use cases, ROI, and acceptance criteria for the appropriate stakeholders.
• Launch new platform services and features, measure their performance, and iterate quickly.
• Be a power user of the platform capabilities you build.
• Champion a culture of curiosity, innovation, and responsible use of AI, leveraging emerging technologies and data-driven insights to enhance productivity and outcomes.

What you'll need

• 10+ years of overall work experience, including a minimum of 2–3 years of experience in Product Management.
• Strong experience building or managing platform / infrastructure products, ideally cloud-native services offered to internal or external developers ("platform as a product" mindset).
• Strong understanding of and hands-on experience with AWS services.
• Understands containerization and container orchestration (Docker & Kubernetes) and the operational realities of running services at scale.
• Familiar with core platform concerns: networking, observability/monitoring, CI/CD, multi-tenancy, reliability (SLO/SLA), and cost optimization.
• Can define and articulate product roadmaps with solid use cases and associated ROI.
• Will detail feature requirements/specifications with clear acceptance criteria.
• Can establish a shared vision across the company by building consensus on priorities leading to product execution.
• Will collaborate with engineering and operations teams through design, development, testing, release, and maintenance to ensure quality and successful delivery.
• Can find and lead opportunities for revenue growth, customer adoption, and improved customer satisfaction.
• Comfortable managing and prioritizing product backlogs to get things done.
• Demonstrates the ability to embrace AI and data-driven insights to drive innovation, productivity, and continuous improvement.
• Role-specific competencies: Customer Need, Product Strategy, Collaboration, Results Driven, Communication, and Motivation.

Nice to have

• Familiarity with identity and access management concepts (SAML, OIDC/OAuth 2.0, SSO, SCIM, and related AuthN/Z patterns) and how they apply to platform services.
• Experience with load balancing and networking in cloud environments.
• AWS Cloud Practitioner (or higher) certification.
• Familiarity with AHA and JIRA.
• Strong mentoring and coaching experience as a Product Manager.

Details

• Location: Bangalore, India.
• Ability to travel 5–10% as needed.