Overview
Join the Patient Record & Insights Zone and Chart Data & ChartSync team as a Senior Product Manager. You will own defined problem spaces within the Chart Data & ChartSync roadmap and help make clinical information more seamless, intelligent, automated, and useful within athenaOne.
What you'll do
- Own defined problem spaces and initiatives within the Chart Data & ChartSync roadmap from discovery through delivery, adoption, measurement, and iteration.
- Partner with Product Management leadership and other Product Managers to shape product strategy, priorities, and multi-release roadmaps.
- Develop expertise in users, customers, clinical workflows, and the underlying data ecosystem.
- Understand how clinicians find, review, reconcile, and use clinical information from outside their practice, and identify opportunities to reduce friction and improve confidence in the patient record.
- Manage multiple product threads while balancing discovery, delivery, customer needs, technical dependencies, and longer-term roadmap work.
- Serve as Product Owner for Agile/Scrum teams supporting assigned areas of Chart Data and ChartSync.
- Define priorities, refine epics and user stories, and make trade-offs between scope, quality, and timing.
- Drive the end-to-end product development lifecycle, including problem discovery, requirements definition, user experience, delivery, rollout, measurement, adoption, and iteration.
- Establish product metrics and success criteria and use quantitative and qualitative evidence to guide product decisions.
- Partner with Engineering, UX/Design, Analytics, and other Product teams to simplify incoming clinical data, improve data quality and relevance, and place information into useful workflows.
- Identify and manage cross-product dependencies across athenaOne.
- Engage with Customer Success, Support, Sales, Product Marketing, and customers to understand needs, communicate product direction, and support adoption.
- Use AI tools for research, synthesis, data analysis, product discovery, roadmap development, requirements, decision-making, and prototyping.
- Partner with Engineering and Design to use AI in discovering, designing, building, testing, and iterating on products.
- Identify opportunities to incorporate AI into Chart Data and ChartSync experiences to reduce manual work, improve understanding of clinical information, or create better outcomes.
- Evaluate customer and user feedback, balance near-term delivery with longer-term strategy, and determine priorities.
- Validate product value with customers and users before and after launch.
- Communicate product strategy, requirements, priorities, and decisions to customers, senior leaders, Engineering, Design, and cross-functional partners.
- Support product rollout, adoption, measurement, and continuous improvement.
- Maintain an understanding of healthcare, health IT, clinical data, interoperability, and relevant clinical workflows.
What you'll need
- 10+ years of overall professional experience.
- At least 6 years of Product Management experience.
- Demonstrated experience owning complex product problems from discovery through delivery, adoption, and measurement.
- Ability to manage several meaningful workstreams simultaneously, navigate ambiguity and changing priorities, and make clear decisions about where to focus.
- Ability to translate complicated and ambiguous problems into clear product direction and achievable investments.
- Experience working with products involving complex data, integrations, workflows, or platform capabilities.
- Understanding of healthcare / health IT environments and clinical workflows, or demonstrated ability to quickly develop expertise in a complex domain.
- Experience working closely with Agile/Scrum Engineering teams as a Product Owner.
- Strong analytical skills with demonstrated experience using quantitative and qualitative evidence to make product decisions.
- Hands-on experience using AI tools to improve Product Management work.
- Experience testing and validating product value with customers and users before and after launch.
- Excellent written and verbal communication skills, with the ability to make complex product and technical topics understandable to customers, senior leaders, and cross-functional partners.
- Experience collaborating effectively with Engineering, Design/UX, Analytics, Product Management, Customer Success, Support, Sales, and Product Marketing.
Details
- Location: Bangalore, India.
- The role is on the Chart Data & ChartSync team within the Patient Record & Insights Zone.
Read the full description and apply on the company’s own careers page.