Senior Product Manager, Billing Engine & Platforms Monetization

Overview

Own the product direction of GitLab's usage billing pipeline, including metering, aggregation, and rating, and help teams make new credit-consuming capabilities billable across GitLab.com, self-managed, and GitLab Dedicated.

What you'll do

• Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue.
• Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time.
• Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day.
• Stay ahead of their roadmaps so billing doesn't delay launches.
• Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement.
• Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable.
• Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk.
• Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions.

What you'll need

• Experience owning the product direction of consumption- or usage-based billing systems.
• Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact.
• Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue.
• Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams.
• Ability to bring together teams you don't manage around work their launches depend on.
• Experience defining problems for platform or backend teams whose users are often other teams.
• Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead.
• You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation.

Nice to have

• Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background.

Details

• Location: Remote, United Kingdom; Remote, United States.
• Base salary range for United States residents: $139,200 to $235,200 USD, excluding bonuses, equity, and benefits.