Senior Product Manager

Overview

Product Manager on Twilio's Onboarding and Compliance product team, leading product strategy, roadmap, and delivery for Porting, Hosting, and ShortCodes.

What you'll do

• Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
• Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
• Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
• Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
• Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

What you'll need

• 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products.
• Proven track record of leading successful product launches and driving product strategies.
• Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders.
• Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals.
• Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges.
• Bachelor in Computer Science, Engineering, or equivalent practical experience.

Nice to have

• Experience building products/services related to APIs, developer experience.
• Experience working in a regulated ecosystem.

Details

• Remote, based in the United States. Not eligible to be hired in CA, CT, NJ, NY, PA, WA.
• May be required to travel occasionally for project or team in-person meetings.
• May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
• Application intended to be accepted until 10/26/2026, but may change based on business needs.