Senior Product Manager - Technical

Overview

Senior Product Manager - Technical on the Payment Enablement Program's Switching Security Product, which performs cardholder authentication (PIN-related operations) and card verification (cryptogram validation) for payment authorization as part of the payment lifecycle.

What you'll do

• Own the working backwards document and vision for one or more features.
• Contribute near-term (quarterly) input for the platform product portfolio and roadmap, prioritizing the backlog and defining acceptance criteria for user stories.
• Recommend trade-off decisions on platform product features, depth of features and backlog items.
• Use runtime metrics of services in market as a feedback loop into the backlog, balancing priorities against new feature requests.
• Own and manage product documentation, ensuring features and associated documentation are clear and easily consumable by other engineering teams.
• May participate with the business in customer research to inform platform product feature needs.
• Coordinate with interdependent teams on platform product requirements.
• Stay close to the design of the user experience.
• Continuously monitor feature development at the feature level, adjusting throughout implementation as needed.
• Review product demos against acceptance criteria for the feature set.
• Identify issues that will keep platform features from delivering on time or to the desired requirements, and work with internal teams and customer service to identify, classify and prioritize feature-level customer issues.
• Mentor team members.

What you'll need

• Demonstrated ability to operate with complete independence and autonomy.
• Experience in agile delivery methodologies.
• Ability to dive deep into the operational characteristics of the product.
• Ability to communicate with executives, peers and staff with impact, eloquence and authenticity.
• Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of team members.
• Abide by Mastercard's security policies and practices; ensure the confidentiality and integrity of information accessed; report any suspected information security violation or breach; complete all periodic mandatory security trainings.

Nice to have

• Bachelor's degree in software engineering, computer science, information technology or a related discipline, or equivalent work experience.

Details

• Location: Pune, India.