Senior Product Specialist

Overview

Senior Product Specialist serving as a subject matter expert for Ping Identity's multi-factor authentication, fraud detection, risk-based access and identity verification solutions, combining customer-facing technical work with product feedback.

What you'll do

• Represent the company with executive presence, delivering roadmap presentations and strategic briefings for C-suite and senior leadership audiences.
• Lead high-impact technical discussions and workshops, providing deep expertise across authentication, fraud detection, risk engines, and identity verification.
• Serve as a trusted advisor to enterprise customers, framing technical solutions in the context of business outcomes, regulatory compliance, and risk management.
• Act as a key voice of the field, capturing insights from customer engagements and market trends to influence product strategy and long-term roadmap.
• Partner with account teams and solution engineers on critical customer engagements, ensuring successful evaluations, proof-of-concepts, and production deployments.
• Create and deliver executive-ready enablement materials (strategic solution briefs, decision-maker guides, and thought leadership content) alongside technical resources like demo scripts and deep-dive guides.
• Stay ahead of emerging standards and technologies in identity, authentication, and fraud prevention, bringing a forward-looking perspective to customers and internal stakeholders.

What you'll need

• 5-7+ years of experience in IAM, cybersecurity, or customer-facing technical roles (e.g., solutions engineering, technical account management, product enablement, or consulting), with a track record of engaging at the executive level.
• Proven ability to communicate with impact, from leading technical deep dives to delivering strategic presentations to executive stakeholders.
• Broad technical fluency across authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys) and the ability to connect these to risk, fraud, and identity verification domains.
• Exceptional professionalism and presence, with the ability to build trust and credibility with enterprise customers and internal executives alike.
• Demonstrated ability to translate complex technical topics into business value discussions for decision-makers.

Nice to have

• Deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies.

Details

• Location: USA, remote.
• Salary range: $162,000-$182,000 (Colorado pay range; final compensation depends on knowledge, skills, and abilities).