Senior Production Analyst Developer

Overview

A hands-on, code-focused Senior Production Analyst Developer role in FNZ's Production Support function in Pune, working close to live systems and owning production issues end-to-end.

What you'll do

• Investigate and resolve production issues through code-level debugging, log analysis, workflow tracing, and SQL data analysis
• Identify root causes of recurring incidents and implement permanent fixes via code or configuration changes
• Deliver fixes end-to-end, including implementation, validation, and regression testing
• Write and maintain unit tests to ensure solution quality and prevent regressions
• Design and build small automations, scripts, or tooling to reduce manual operational effort
• Provide specialist technical support during major incidents and act as an escalation point for complex issues
• Partner with Production Support Analysts to improve runbooks, SOPs, and recovery procedures
• Contribute to improvements in platform stability, performance, monitoring, and operational readiness
• Ensure all changes meet security, audit, quality, and operational standards

What you'll need

• Strong understanding of object-oriented programming with hands-on experience debugging production systems
• Strong SQL skills with the ability to analyze data and support root-cause investigations
• Proven experience fixing defects and delivering small application enhancements
• Experience implementing fixes and performing functional and regression testing
• Experience writing and maintaining unit test cases
• Understanding of application architectures, APIs, background jobs, and service-based systems
• Working knowledge of Git (branching, commits, pull requests)
• Familiarity with Microsoft-based technologies such as C#, ASP.NET/.NET Core, MVC, VB.NET, and MS SQL Server
• 5-9 years' experience in software development, production support development, or application support engineering roles

Nice to have

• Exposure to monitoring or log-analysis tools such as Splunk, New Relic, PagerDuty, or ServiceNow
• Experience using development and debugging tools like Visual Studio
• Basic understanding of financial services or investment platforms
• Experience contributing to knowledge bases or operational documentation

Details

• Location: Pune, India
• Internal candidates may apply without tenure restriction, provided there are no performance issues and the current Line Manager is informed before applying