Senior Professional Services Consultant- APAC

Overview

Senior Professional Services Consultant serving as a trusted technical authority for enterprise customers, architecting, deploying and optimizing solutions across the Zscaler Zero Trust Exchange platform.

What you'll do

• Own the full technical engagement lifecycle for enterprise customers, from discovery and solution design through deployment, adoption and continuous optimization
• Architect and integrate ZIA, ZPA, ZDX and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments including AI-driven workload scenarios
• Lead Zero Trust maturity assessments, technical discovery workshops and migration planning sessions with customer and partner stakeholders at all levels
• Guide customers on securing modern identity frameworks, SaaS ecosystems and AI-powered workflows, translating evolving threat landscapes into actionable, platform-led security outcomes
• Partner with sales, channel partners and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value

What you'll need

• 8+ years of experience in customer-facing technical roles: Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering or SOC operations
• Hands-on experience deploying and operating Zscaler solutions (ZIA, ZPA and ZDX) across large-scale, complex enterprise environments
• Strong command of modern identity and access frameworks: SAML, SSO/IdP integrations, MFA, conditional access and Zero Trust Network Access (ZTNA) principles
• Solid foundation across networking and security fundamentals: TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies and next-generation firewalls
• Working knowledge of AI/ML security concepts, including shadow AI risk, data loss prevention in AI-powered environments and securing LLM and API-driven workloads

Nice to have

• Hands-on experience securing cloud-native architectures on Azure, AWS or GCP, including AI/ML pipelines, with practical exposure to SASE, SSE and converged security frameworks
• Understanding of AI governance, data security posture management (DSPM) and the security implications of enterprise GenAI adoption
• Industry certifications: ZDTA / ZDTE, CISSP, CCSP or equivalent cloud and security credentials

Details

• Hybrid work mode, based in Bangalore, India
• Works to APAC time, aligned with APAC enterprise customers
• Reports to the Senior Manager, Professional Services