Senior Site Reliability Engineer

Overview

Design, manage and maintain infrastructure services across their lifecycle, improving the performance, reliability, availability, security, and evolution of Truecaller's infrastructure.

What you'll do

• Build tooling to ease the provisioning and scaling of infrastructure resources.
• Continuously improve and scale infrastructure components to handle growth.
• Improve overall systems performance and investigate failures, taking an active part in future improvements discussions.
• Ensure systems availability, reachability, and maintainability by building the necessary instrumentation, tooling, and alarming systems to escalate abnormalities.
• Be influential in monitoring and capacity planning together with application development teams, in alignment with business goals.

What you'll need

• Extensive knowledge of system administration on Linux environments, preferably on high throughput and low latency systems.
• Strong hands-on experience with GCP services (or transferable AWS/Azure skills), including networking, IAM, compute, storage, and Kubernetes (GKE/EKS/AKS).
• Extensive knowledge of Docker and Kubernetes.
• Excellent understanding of distributed system design across process and site boundaries.
• Hands-on experience with service orchestration, management, deployment activities, configuration management and all necessary automation.
• Strong grasp of process isolation and containerization concepts, applying them when necessary.
• Container orchestration: deep understanding of Kubernetes, including deploying, scaling, and monitoring clusters.
• Monitoring and observability: experience with tools like Prometheus, Grafana, Stackdriver, Datadog, New Relic, etc.
• Incident management: practical experience responding to incidents, performing root cause analysis, and improving system reliability.
• Security best practices: knowledge of cloud security, secrets management, and compliance basics.
• Good understanding of the software development lifecycle, versioning, building, testing, staging and deployment processes, with a strong continuous delivery mindset.

Nice to have

• Experience developing Kubernetes operators.
• Experience deploying and scaling Apache Cassandra, ScyllaDB, MySQL, PostgreSQL, Redis or Memcached.
• Go programming language experience, or willingness to learn coding in Go (it will help build new k8s operators and improve existing ones).

Details

• Location: Bangalore.
• Office-first model, with some flexibility.
• Background check as part of the recruitment process.
• Applications accepted in English only.