Senior Site Reliability Engineer

Overview

Staff Site Reliability Engineer to join the Center for Data & Insights (CDI) in India, advancing the reliability, scalability, performance, and security of Crunchyroll's consumer-facing data platforms as a senior technical leader.

What you'll do

• Define, measure, and continuously improve the reliability, availability, and performance of CDI platforms through SLIs, SLOs, and error budgets.
• Establish and support best practices for incident management, root cause analysis, postmortems, and service ownership across engineering teams.
• Build and evolve monitoring, logging, tracing, and alerting capabilities to enable proactive issue detection and rapid resolution.
• Develop automation, self-service capabilities, and self-healing mechanisms to improve engineering productivity.
• Design and optimize cloud-native infrastructure and services to support growing business demands while maintaining performance and cost efficiency.
• Implement Infrastructure as Code (IaC), platform standardization, and deployment automation to improve consistency, reliability, and operational agility.
• Participate in capacity planning and performance optimization initiatives to ensure platforms can scale predictably and efficiently.
• Develop and regularly validate disaster recovery, backup, and business continuity strategies to ensure platform resiliency.
• Partner with Crunchyroll's security team to integrate security controls, operational risk management, and security best practices into platform operations and engineering workflows.
• Support the triage and remediation of identified infrastructure, platform, container, and application security vulnerabilities through established Crunchyroll vulnerability management processes.
• Support penetration test scoping by providing technical context on CDI platforms, and own the triage, prioritization, and remediation of resulting findings.
• Implement and maintain secure cloud, container, and Kubernetes environments following least-privilege, defense-in-depth, and Zero Trust principles.
• Collaborate with Engineering, Data, Product, Infrastructure, and Security teams to drive reliability, scalability, and security initiatives across CDI.

What you'll need

• 8+ years of experience in Site Reliability Engineering (SRE), Platform Engineering, Infrastructure Engineering, or related disciplines, with a proven track record of operating and scaling production-critical systems.
• Strong experience with Kubernetes and GCP, including deploying, operating, and troubleshooting cloud-native applications and services at scale.
• Excellent Infrastructure as Code (IaC) experience implementing IaC solutions, preferably using Terraform.
• Solid understanding of Linux systems administration, networking fundamentals, and distributed systems concepts.
• Proficiency in one or more programming or scripting languages such as Go, Python, Java, or Shell.
• Experience with modern observability platforms, including Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent monitoring and telemetry solutions.
• Working knowledge of incident management, service reliability practices, capacity planning, performance optimization, and operational excellence, including the use of SLIs and SLOs.
• Experience supporting cloud and platform security initiatives, including container security, Kubernetes security, CI/CD security, vulnerability remediation, and secure infrastructure operations.
• Familiarity with industry-standard security frameworks and practices, including OWASP Top 10, Identity and Access Management (IAM), secrets management, SSDLC, and security-by-design principles.
• Strong communication, collaboration, and problem-solving skills, with the ability to work effectively across teams.

Details

• Location: Hyderabad, Telangana, India.
• Hybrid work schedule.