Senior Software Engineer (Remote, United Kingdom)

Overview

Senior Software Engineer on the Global Ticketmaster Platform Engineering team, guiding the development and delivery of fan-facing services that drive over 10 billion dollars of revenue annually.

What you'll do

• Contribute to and collaborate on development work across globally distributed software teams, driving alignment on shared components and standards.
• Ensure applicability of global applications to global markets.
• Organize and prioritise work while coordinating team efforts and reporting progress to stakeholders and management.
• Connect with stakeholders (UX, design, product, etc.) to gather information and implement short- to mid-term strategies to evolve products.
• Objectively explore multiple approaches and recommend the best technical direction, including logic and reasoning.
• Meaningfully participate in web, native app and service layer architecture design.
• Spike and prototype. Write exemplary code.
• Own the full development and deployment cycle for your software.
• Proactively identify and reduce technical debt, ensuring long-term maintainability of platform services.
• Design and advocate for clean, well-structured, and secure APIs, ensuring consistency, usability, and resilience across services.
• Evaluate and select appropriate cloud services and infrastructure patterns, considering scalability, operational overhead, and cost implications.
• Encourage and grow developers in their craft.
• Debug and triage production application issues, often not your own.
• Automate testing, deployments, performance, and recovery.
• Leverage AI-assisted development tools to improve engineering productivity, while evaluating AI applicability for software solutions.
• Participate in on-call rotations, lead incident resolution, and contribute to post-incident reviews.

What you'll need

• 5+ years of professional software engineering experience, with demonstrated ownership of major software components
• Experience with Agile methodologies
• Strong backend development skills
• Proven ability to design and implement clean, scalable and well-structured APIs
• Java 21/25 programming language experience or of other JVM languages
• Experience with modern frameworks such as Springboot
• Test-Driven Development experience
• Understanding of Continuous Integration practices
• Knowledge of current software architectural trends and practices
• Previous experience with Design Patterns and SOLID principles
• Experience working with AWS or other Cloud Provider
• Experience with observability tooling (Prometheus, Grafana, Splunk, or ELK stack)
• Experience with distributed systems
• Knowledge of best practices and IT operations in an always-up, always-available services
• Understanding of secure coding practices and common vulnerability patterns (e.g., OWASP Top 10)
• Awareness of cloud service trade-offs, including scalability constraints, operational complexity, and cost implications when selecting infrastructure components
• Familiarity with AI-assisted development tools and their appropriate application
• Experience with CI/CD servers (Gitlab/Jenkins)
• Experience with Docker and Kubernetes or other orchestration/scheduling framework
• Experience working in an SOA development environment
• Working knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)
• Strong communication skills and the ability to collaborate closely with remote team members

Nice to have

• Experience in DevOps
• Experience with GraphQL and Apollo Studio
• Experience working with Terraform
• Experience with Helm package manager
• Ability to clearly communicate technical topics to non-technical people
• Demonstrated ability to work well in a fast-paced, multidisciplinary team environment

Details

• Remote, United Kingdom, with travel to London for meetings when required
• Permanent, full-time
• May occasionally be required to work out of hours or provide on-call duty on a rota basis