Senior Staff Engineer Product Engineering

Overview

Own customer-reported failure analysis cases on IoT Wi-Fi and Bluetooth semiconductor products within the Customer Quality & Failure Analysis team, driving root cause analysis and corrective actions in close collaboration with product, design, manufacturing and customer engineering teams.

What you'll do

• Own customer-reported Failure Analysis (FA) cases from initiation through customer closure.
• Perform electrical failure analysis on IoT Wi-Fi and Bluetooth semiconductor devices.
• Conduct lot trace analysis and manufacturing data reviews to identify potential process or product anomalies.
• Execute DC/bench testing and electrical characterization as part of failure investigations.
• Perform ATE testing on UltraFlex platforms and analyze test logs to determine failure mechanisms.
• Conduct Wi-Fi and Bluetooth system-level validation to isolate and reproduce issues.
• Drive root cause identification and corrective actions using structured problem-solving methodologies.
• Collaborate with Product Engineering, Design, Manufacturing, Applications Engineering, and Quality teams to resolve customer issues.
• Interface directly with internal and external customers, providing technical updates and investigation findings.
• Author detailed failure analysis reports and customer-facing technical summaries.
• Manage FA case communications and documentation within Salesforce.com.
• Support sustaining engineering activities for microprocessors and IoT product portfolios.
• Present technical findings and corrective action recommendations to customers and cross-functional stakeholders.

What you'll need

• Bachelor's or Master's degree in Electronics, Electrical Engineering, Microelectronics, Semiconductor Physics, or a related field.
• 8+ years of experience in Customer Quality, Failure Analysis, Product Engineering, or Semiconductor Quality roles.
• Strong expertise in electrical failure analysis and semiconductor device characterization.
• Hands-on experience with UltraFlex test systems.
• Sound understanding of semiconductor physics, device failure mechanisms, and manufacturing processes.
• Proven experience using quality and problem-solving tools such as 8D, DOE, FMEA, FTA, Fishbone Analysis, Why-Why, Statistical Yield Analysis, and Is/Is-Not methodology.
• Strong data analysis skills with proficiency in Excel (Pivot Tables, data interpretation, trend analysis).
• Experience creating professional customer-facing FA reports, presentations, and technical documentation.
• Excellent communication and customer-facing presentation skills.
• Ability to work effectively across global, cross-functional teams and manage multiple complex investigations simultaneously.

Nice to have

• Experience with Advantest, Verigy, Maverick, or Magnum platforms.
• Knowledge of scripting, automation, data science, or analytics tools.

Details

• Location: Bangalore.