Senior Strategic Account Executive (French Speaker)

Overview

Senior Strategic Account Executive selling into high-value prospects and customers, growing Twilio's business across EMEA with a particular focus on Southern Europe.

What you'll do

• Service the fastest growing customers in the region.
• Grow revenue and gross profit share of wallet within your key account list.
• Open doors to the purchase of Twilio's products and services, including voice, messaging, email, contact centre and account security software.
• Maintain the highest levels of customer satisfaction.
• Create pricing proposals, negotiate terms and manage the contract process.
• Sell solutions to a technical and business audience.
• Build trust and mutual respect with technical customers and peers.
• Make complex contractual, technical and financial details sound simple.
• Balance challenging priorities and handle multiple projects and deals at the same time.

What you'll need

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to SMB.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
• Solid understanding of financial reporting within a direct customer base, including revenue and gross profit tracking and risk and opportunity (net new business) cadence.
• Fluent in French.

Nice to have

• Experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market.
• Have sold or worked with messaging, voice calling, email, or account security verification.
• Or prior experience in a traditional telecommunications environment/business.

Details

• Remote role based in UK, Ireland or Spain.
• Approximately 25% travel anticipated.
• Ad-hoc in-person reporting may be requested for team gatherings, functional off-sites or customer meetings.