Senior Survey Programmer

Overview

Senior Survey Programmer responsible for efficient, accurate programming of Knit surveys, from review of study designs through quality control, deadlines, and final readiness in Qualtrics and the Knit dashboard.

What you'll do

• Review customers’ study designs and recommend optimizations to questionnaires for successful programming and data outputs.
• Accurately program all Knit studies into Qualtrics and the Knit dashboard.
• Conduct quality control checks to ensure error-free surveys.
• Ensure survey programming completion by established deadlines or notify teams with alternate plans.
• Integrate complex survey logic and components (display, branching, skip, termination, graphics, multimedia, specialty components).
• Clean raw data in CSV exports for seamless uploading into Knit.

What you'll need

• Fluent written and verbal English.
• Exceptional communication skills to work with US-based customers via email (occasionally via Zoom calls).
• Experience in a client-facing role.
• Expert proficiency (6+ years) in survey programming software platforms, specifically Qualtrics.
• Comfort with complex question types, survey flow logic, display/skip logic, embedded variables, and basic JavaScript.
• Knowledge and experience using JavaScript, HTML, and CSS.
• At least 3+ years of experience in Market Research (ideally large market research companies).
• Highly detail-oriented with ability to program quickly and meet deadlines.

Details

• Work location: India (Remote) (Contract Role).