Senior System Engineer

Overview

Senior System Engineer for Cloud within the Universal Banking Finastra Cloud Application Technical Operations group, responsible for monitoring and administering the end-to-end cloud core banking solution for multiple customers worldwide.

What you'll do

• Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.x) and PaaS services (storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases) using DevOps pipelines.
• Implement, configure, operate, monitor, troubleshoot, and maintain containerized applications and Azure Kubernetes Service (AKS) environments, ensuring security, reliability, scalability, and operational readiness.
• Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions via Azure DevOps pipelines.
• Investigate and troubleshoot technical issues and incidents in live or implementation client environments, ensuring timely resolution and adherence to SLAs.
• Configure and maintain integrations of the Core Banking solution.
• Develop and maintain scripts for operational task automation.
• Administer access management using Finastra Corporate Access Management tools.
• Participate in periodic service reviews, providing updates and recommendations for improvements.
• Create, review, and update knowledge-based articles in the Application Operations repository.
• Collect and evaluate application performance metrics, providing feedback to Product and QA teams.
• Drive innovation by adopting new cloud monitoring technologies and identifying operational tasks for monitoring and automating self-healing.
• Work closely with Universal Banking business units to enhance monitoring practices and service improvements.

What you'll need

• Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• 4-6 years of hands-on experience in public cloud infrastructure and services (preferably Microsoft Azure).
• Strong Linux administration and troubleshooting skills, particularly with RHEL 8.x and 9.x.
• Must-have: Strong hands-on experience implementing and managing containerized workloads using Azure Kubernetes Service (AKS), Kubernetes, and container technologies, including deployment, configuration, monitoring, security, scaling, upgrades, and troubleshooting.
• Experience with Azure cloud PaaS services (Azure Data Factory, Microsoft SQL, storage accounts, load balancers).
• Knowledge of IT operations, High Availability, and Disaster Recovery architectures.
• Basic networking knowledge and troubleshooting skills.
• Expertise in monitoring platforms like Site24x7 and Grafana.
• Experience in database technologies (Oracle, MS SQL Server, PostgreSQL).
• Experience with scripting languages (Perl, Python, Korn Shell, Windows batch).
• Experience with middleware (Apache Tomcat, IIS Server, Java technologies, JBoss EAP).
• Experience with DevOps technologies, preferably Azure DevOps.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Customer-centric mindset with a focus on service delivery.
• Ability to prioritize and manage multiple tasks with minimal supervision.
• Agile and collaborative working style.

Details

• Location: Bengaluru.
• Hybrid working arrangements are offered.