Senior Technical Program Manager, Data Science

Overview

Lead end-to-end execution of Data Science initiatives for Mastercard's Business & Market Insights Data Science team, part of the Services organization, driving delivery of data-driven analytics platforms at scale.

What you'll do

• Own end-to-end execution of Data Science initiatives, ensuring work is clearly scoped, prioritized, planned, tracked, and delivered.
• Build and maintain integrated program plans that account for milestones, sequencing, dependencies, constraints, risks, and contingency planning.
• Drive accountability across engineering, product, stakeholder, and partner teams by ensuring owners, actions, decisions, blockers, and delivery commitments are clear and actively managed.
• Partner across Mastercard to align priorities, manage dependencies, remove blockers, and ensure consistent progress toward delivery outcomes.
• Bring sufficient technical depth to understand the program domain, participate in solution discussions, ask effective questions, and help engineering teams navigate blockers without being expected to write code.
• Secure resources, scope efforts, outline priorities and establish delivery milestones.
• Proactively manage end-to-end delivery of data science work through the organization and all dependent organizations, reporting progress, ensuring dependencies are covered, overseeing gaps between teams, processes, and systems, and removing blocking issues.
• Accelerate progress by driving crisp, timely decisions.
• Serve as the source of truth for program status, providing clear, concise, and data-driven updates to the right audiences at the right time.
• Proactively identify risks, issues, and execution gaps, escalate when appropriate, and drive timely decisions to protect delivery timelines.
• Define and track execution metrics that improve transparency, predictability, and accountability across the program.
• Lead effective operating mechanisms, including planning sessions, status reviews, dependency reviews, risk reviews, and retrospectives.
• Drive alignment across a portfolio of initiatives by evaluating business and technical trade-offs and partnering across teams to optimize execution approaches, technology adoption, and operating models.
• Continuously improve how teams plan, govern, measure, and deliver work by identifying process gaps and driving practical improvements.

What you'll need

• Proven experience delivering complex technology projects as a Technical Program Manager, Technical Project Manager, or similar role.
• Understanding of Agile and hybrid delivery models, the software development lifecycle, and how to drive execution across multiple engineering teams.
• Technical depth and judgment to navigate ambiguity, structure complex technical problems, and turn loosely defined priorities into executable plans.
• Ability to translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
• Systems-level thinking with the ability to partner with engineering on architecture, APIs, and platform decisions.
• Data-driven mindset with the ability to use metrics, dashboards, and delivery health indicators to improve transparency, predictability, and program outcomes.
• Passion for continuous improvement, with experience improving team processes, operating mechanisms, delivery quality, and accountability.
• Strong servant leadership, interpersonal, and negotiation skills, with a focus on enabling teams and fostering collaboration.
• Hands-on curiosity and willingness to dive deep into platform capabilities, underlying technologies, and evolving industry trends.
• Experience driving organizational change, adoption, and continuous process improvement.
• Excellent written and verbal communication skills, with strong executive presence.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience.

Nice to have

• Experience with tools such as Jira, Confluence, Aha!, Power BI, EasyBI, MS Project, or similar project management and collaboration platforms.

Details

• Hybrid position based in Pune, requiring three days per week onsite.