Senior Travel Specialist

Overview

Senior Travel Specialist on the Travel team, supporting global employee travel and expense management from Hyderabad. Reports to the Manager, Travel.

What you'll do

• Ensure compliance with the Travel and Expense policy and the Corporate Card/P-Card policy.
• Work on change management projects across Travel, Expense, and Card programmes.
• Oversee end-to-end corporate card lifecycle processing, including evaluating new card applications, issuing cards, managing credit limit adjustments, and cancelling cards for offboarded or ineligible employees.
• Execute payment batches and handle expense reimbursements for manual paid countries, ensuring compliant, accurate and timely disbursements.
• Perform regular financial reconciliations for corporate credit card accounts, manual country expense payments and vendor balances, resolving discrepancies.
• Partner with strategic partners to lead commercial negotiations for corporate contracts with major airlines, hotel chains and travel service providers.
• Review and approve employee travel requests for hotels and transportation in line with approved policy.
• Track queries on the Navan travel group and respond to open queries during the work shift.
• Navigate systems such as Navan, Coupa, NetSuite, Workday, bank integration and card feed programs.
• Meet SLAs on employee hotel and airfare booking requests and reimburse claims in a timely manner.
• Manage financial close activities, including accruals, T&E schedules and month-end reconciliations.
• Review team tasks, identify delays and provide solutions for timely completion.
• Collaborate with the Global Process Owner, manage approvals, and apply statutory requirements and legalities.
• Prepare and maintain up-to-date process documentation with a focus on continuous improvement.
• Participate in testing activities for ongoing projects and engage with individuals across the employee life cycle.

What you'll need

• 7+ years of experience managing Travel, Expense and Corporate Card programs within a global matrix organization.
• Hands-on experience with end-to-end corporate card processing, including issuing cards, managing card limits, offboarding/cancelling cards and performing detailed account reconciliations.
• Proven track record of vendor negotiations with airlines, hotel chains and corporate travel suppliers to secure competitive rates and corporate terms.
• Strong expertise in global payment operations, specifically executing manual country payment batches, local disbursement handling and cross-border expense processing.
• Bachelor's degree in a relevant field.
• Demonstrated expertise in process analysis, documentation, financial reconciliations and process improvement/automation.
• Strong communication, relationship building, influencing, persuasion, presentation and conflict resolution skills.
• High integrity combined with good business judgment.
• Absolute integrity of internal controls over all finance/accounting activities that can affect the completeness and accuracy of financial reporting.
• Time sensitive on all deliverables and available to handle seasonal variations in functional requirements.
• High attention to detail, with the ability to present and articulate analytical results and facilitate decision-making.
• Must be flexible to work in a dynamic, 24/7 environment to support the global, round-the-clock nature of the travel industry.

Nice to have

• Experience working in travel teams in large organizations in the SaaS space.
• Experience managing global payment batches and travel deliverables across multiple international time zones.

Details

• Location: Hyderabad, India.
• Must be flexible to work in a 24/7 environment.