Senior UX Designer

Overview

CrashPlan is seeking a Senior UX Designer to shape intuitive, effective experiences for customers using its data protection and backup solutions. The role owns the design process from discovery and concept development through detailed design and implementation, working closely with Product Management, Engineering, and other stakeholders.

What you'll do

• Own UX design for key product areas and features, from early concepts through final implementation.
• Partner with Product Managers and Engineers to define problems, explore solutions, and deliver experiences that balance customer needs, business priorities, and technical considerations.
• Translate complex workflows and technical concepts into clear, intuitive user experiences.
• Create user flows, wireframes, prototypes, and high-fidelity designs to communicate and validate solutions.
• Conduct and incorporate user research, usability testing, customer feedback, and product data into design decisions.
• Help establish and maintain consistent design patterns and experiences across the product.
• Collaborate closely with Engineering throughout development to ensure the intended experience is carried through to the final product.
• Identify opportunities to improve existing experiences, not just design new features.
• Clearly communicate design rationale and recommendations to stakeholders across Product, Engineering, and the broader organization.
• Contribute to the continued evolution of UX practices, standards, and processes within the organization.

What you'll need

• 6+ years of experience in UX, product design, or a related discipline, ideally designing B2B SaaS or other complex software products.
• A strong portfolio demonstrating end-to-end product design work, including complex workflows and problem solving—not just visual design.
• Strong experience with interaction design, information architecture, wireframing, prototyping, and usability principles.
• Experience conducting or participating in user research and usability testing and translating insights into product improvements.
• Ability to simplify complex technical concepts and workflows for users.
• Strong proficiency with modern design and prototyping tools such as Figma.
• Experience partnering closely with Product Managers and software engineers in an Agile product development environment.
• Strong communication and collaboration skills, including the ability to explain and advocate for design decisions.
• Comfort working with globally distributed teams and collaborating across time zones.
• Ability to work independently, manage multiple priorities, and take ownership of design work with limited direction.

Nice to have

• Experience designing enterprise software, cybersecurity, data protection, backup/recovery, IT administration, or other technically complex products.
• Experience designing products used by IT administrators or other technical users.
• Experience working with or contributing to a design system.
• Familiarity with accessibility standards and inclusive design practices.
• Experience working within a global SaaS organization.

Details

• Location: Bengaluru, India.
• Work with globally distributed teams and collaborate across time zones.