Senior VP of Experience & Commerce

Overview

Lead Valtech's Experience & Commerce Practice across the Americas as SVP, AI-Native Experience & Commerce, defining the practice's vision, strategy and operating model and driving its transformation toward AI-native delivery.

What you'll do

• Define and evolve the vision, strategy, operating model, and long-term priorities for the Experience & Commerce Practice.
• Establish a clear point of view on how AI transforms digital experience delivery, platform engineering, commerce, and consulting services.
• Create standards of excellence across engineering, business analysis, consulting, and client delivery disciplines.
• Foster a culture of innovation, technical depth, accountability, and continuous improvement.
• Partner with executive leadership to drive organizational transformation toward AI-native ways of working.
• Lead the transformation of Experience & Commerce teams into AI-native delivery organizations.
• Introduce and scale AI-enabled operating models, including agents, AI-assisted workflows, and spec-driven development practices.
• Define and grow emerging capabilities, including AI-driven commerce, intelligent product discovery, predictive personalization, autonomous shopping agents, and agentic web experiences powered by generative AI and real-time data.
• Build and mentor a high-performing team across engineering, consulting, architecture, and business analysis disciplines.
• Develop a network of subject matter experts to support client engagements, capability growth, and sales pursuits.
• Establish hiring profiles, career frameworks, and learning pathways that support T-shaped skill development.
• Drive certification, training, and capability development initiatives across strategic platforms and technologies.
• Serve as a senior strategic advisor to clients, helping shape platform strategies and business transformation initiatives.
• Guide teams in designing and delivering scalable, high-quality solutions that achieve measurable business outcomes.
• Champion delivery excellence through reusable assets, reference architectures, accelerators, and best practices.
• Partner with delivery leaders to ensure engagements are properly scoped, staffed, and positioned for success.
• Drive adoption of AI-native delivery approaches that improve efficiency, quality, and speed to market.
• Maintain and strengthen Valtech's market leadership position in Experience & Commerce through thought leadership, industry events, and publications.
• Collaborate across practices, regions, and client groups to develop integrated offerings aligned with market demand.
• Partner with Sales and Alliances teams to strengthen strategic platform partnerships and drive joint go-to-market initiatives.
• Identify emerging technology, AI, and platform trends that create new opportunities for clients and the business.

What you'll need

• 15+ years of experience leading digital, technology, commerce, experience, or consulting organizations at scale.
• Proven executive leadership experience building and managing multi-disciplinary teams across engineering, architecture, consulting, business analysis, and delivery functions.
• Demonstrated success defining strategy, leading organizational transformation, and driving measurable business outcomes.
• Strong understanding of modern digital architecture, cloud platforms, enterprise technology ecosystems, and platform-based delivery models.
• Experience leading complex digital experience, commerce, or customer transformation initiatives.
• Deep understanding of how technology platforms create business value and drive client outcomes.
• Strong knowledge of AI's impact on software delivery, digital experiences, platform architecture, and operating models.
• Experience leading large-scale change initiatives and driving adoption of new ways of working across organizations.
• Executive-level client engagement experience, including interactions with C-suite and senior business stakeholders.
• Proven track record supporting business development, strategic sales pursuits, and revenue growth initiatives.
• Excellent communication, stakeholder management, and influencing skills.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent professional experience.

Nice to have

• Experience leading the transformation of organizations toward AI-native operating models and delivery practices.
• Experience implementing AI-enabled development approaches, including agent-based systems, AI-assisted engineering, automation, and spec-driven development.
• Expertise across multiple Experience and Commerce platforms such as Adobe, Salesforce, Shopify, commercetools, Sitecore, Contentful, Optimizely, or similar enterprise ecosystems.
• Experience building and scaling regional or global practices within a consulting, agency, or professional services environment.
• Demonstrated thought leadership through industry publications, conference speaking, analyst engagement, or market-facing content.
• Experience developing strategic partnerships with major technology vendors and alliance partners.
• Knowledge of AI-driven commerce capabilities, including personalization, intelligent product discovery, recommendation engines, and autonomous shopping experiences.
• Experience defining enterprise reference architectures, capability frameworks, and reusable delivery assets.
• Track record of developing talent strategies, certification programs, and leadership pipelines for high-growth organizations.
• Advanced degree (MBA, MS, or equivalent).

Details

• Full-time position based in the USA; remote.
• Salary range $120,000 - $150,000 USD annually, depending on experience and location.