Site Reliability Engineer II

Overview

Site Reliability Engineer II on the Enterprise Monitoring team, driving the Application Performance Monitoring and Digital Experience Monitoring strategy while balancing strategic projects with real-time operational needs.

What you'll do

• Provide day-to-day usage and configuration support for monitoring tools for internal customers
• Create and update detailed technical documentation
• Partner closely with technical leads and other engineers as needed
• Discuss specific needs with internal customers and management

What you'll need

• Experience with one or more application performance management tools such as Dynatrace, AppDynamics, Datadog, etc.
• Ability to confidently navigate a Linux environment
• Ability to use and revise basic automation scripts in a language like Python, Perl or bash
• Ability to participate in an on-call rotation for off hours emergency support
• Familiarity with foundational distributed application concepts
• Familiarity with synthetic end-user monitoring of web application availability and performance, using tools like Dynatrace, Datadog, New Relic, Pingdom, etc.
• Familiarity with container orchestration systems like Kubernetes (K8s) and public cloud platforms like Amazon Web Services (AWS) and Microsoft Azure
• Strong communication skills to explain technical concepts clearly and succinctly
• Time management skills to balance a workload consisting of both new build work and day-to-day operational maintenance

Nice to have

• Specific familiarity with Dynatrace

Details

• Location: Pune, India
• Participation in an on-call rotation for off hours emergency support