Software Engineer Anaplan

Overview

An Anaplan Application Support Engineer role focused primarily on production support, operational stability, and optimization of enterprise Anaplan planning solutions for Demand and Supply Planning.

What you'll do

• Provide Level 2/Level 3 production support for enterprise Anaplan models.
• Monitor model performance, scheduled imports/exports, integration processes, workflow executions, and data synchronization jobs.
• Perform root cause analysis for model calculation issues, data mismatches, integration failures, user access issues, and performance degradation.
• Resolve incidents and service requests within defined SLAs and KPIs.
• Support critical planning cycles (month-end, forecast cycles, S&OP windows) with heightened monitoring.
• Manage user access, security roles, selective access, and workspace administration.
• Serve as the primary technical escalation point for production issues.

What you'll need

• 5+ years of Anaplan experience, including hands-on model building in complex supply chain environments.
• Experience implementing Anaplan for Demand Planning or Supply Chain Planning use cases.
• Deep understanding of Anaplan formulas, functions, model optimization techniques, and user access controls.
• Should be Anaplan L3 certified/Solution architect.
• Expertise in Administration, Polaris, Workflow, and Anaplan Data Orchestrator is advantageous.
• Strong grasp of planning processes such as forecasting, demand shaping, and S&OP.
• Ability to work in rotational shifts aligned with US and other global time zones.

Details

• Work on-site 4 days a week in Hyderabad.
• Location: Hyderabad, India.
• Reports to Planning Delivery Lead.