Software Engineer II

Overview

Software Engineer II role on the Platform team, which powers AI features across Contentstack products. The engineer owns backend services and APIs from design through production.

What you'll do

• Work across the stack from a code commit to running it in production for the Platform, the shared service that powers AI features across Contentstack products.
• Design, develop and test backend services and APIs from inception to rollout, including model and provider configuration, usage metering and credit allocation.
• Build reliable event-driven integrations using Kafka and Celery.
• Integrate and operate LLM providers (OpenAI, Google Vertex AI/Gemini, Anthropic) securely, including key management and rotation.
• Write high quality code that is scalable, testable, maintainable and reliable.
• Independently own and drive new features from scratch, working with Product, QA, DevOps and partner teams.
• Own releases across environments: deployments, sanity checks, hotfixes and rollbacks.
• Debug and resolve issues in Kubernetes-based services on GCP, AWS and Azure.
• Work in an Agile environment and facilitate agile practices.
• Champion best practices, including security hygiene and test automation.
• Mentor and guide junior team members.
• Continuously improve by working on and providing feedback.

What you'll need

• Strong experience with Python on the backend (FastAPI or similar, async programming).
• Strong knowledge of creating scalable REST APIs and clear API contracts.
• Experience with message queues and background workers (Kafka, Celery, RabbitMQ or similar), including retries, idempotency and backfills.
• Practices TDD and has experience writing API and end-to-end test automation.
• Strong understanding of Object Oriented Programming and/or Functional Programming concepts.
• Understanding of containerization (Docker) and hands-on debugging with Kubernetes.
• Basic knowledge of cloud IAM and networking on GCP or AWS.
• Experience with setting up and maintaining CI/CD pipelines (GoCD, Jenkins, GitHub Actions or similar).

Nice to have

• Working experience with MongoDB; Redis and relational databases are a plus.
• Experience integrating LLM APIs (OpenAI, Vertex AI/Gemini, Anthropic).
• Experience with NodeJS/TypeScript and ReactJS.
• Some experience with alternative protocols like gRPC or GraphQL.
• Familiarity with observability (OpenTelemetry, logs, traces) and security tooling (Snyk, secret scanning).
• Experience practicing Agile software development methods.

Details

• Location: Chennai.