Software Engineer - iSeries

Overview

Software Engineer - iSeries (IBM i / iSeries production support) providing L2/L3 support for mission-critical IBM i applications and in-house apps.

What you'll do

• Provide L2/L3 production support for IBM i applications and handle incident response within SLA timelines.
• Monitor application health using system logs and performance metrics, and troubleshoot production issues.
• Perform root cause analysis (RCA) and implement permanent fixes or preventive measures.
• Support batch/job scheduling using CA Scheduler and assist with HA/DR support.
• Perform release/change activities, including deployments, hotfixes, and patches, across Dev/UAT/Prod.
• Collaborate with developers, infrastructure admins, business analysts, and stakeholders to minimize downtime and protect data integrity.

What you'll need

• Hands-on experience with IBM i (iSeries/AS/400) operations.
• Proficiency in RPG (RPGLE/ILE), CL/CLLE, and SQL on Db2 for i.
• Practical experience administering CA Job Scheduler on IBM i.
• Familiarity with HA/DR technologies on IBM i (e.g., MIMIX, PowerHA, or similar).
• Understanding of ITIL processes (Incident, Problem, Change, Knowledge).
• Degree in computer science, Information Technology, or related field (or equivalent experience).

Details

• Location: Hyderabad, India.
• On-call support and non-standard hours are required (Asia time zone).
• Travel is expected occasionally as required.