Specialist Cloud Site Reliability Engineer

Overview

Specialist Cloud Site Reliability Engineer role focused on ensuring scalability, reliability, performance, and observability for mission-critical systems and platforms.

What you'll do

• Design and implement scalable, reliable systems across hybrid or multi-cloud environments.
• Improve uptime, latency, and service health metrics using SLOs/SLIs/SLAs.
• Build infrastructure automation using Terraform, Helm, and Kubernetes.
• Enhance CI/CD pipelines for safe, automated rollouts, monitoring, and rollbacks.
• Own and enhance the observability stack (metrics, logs, traces) and OpenTelemetry tooling.
• Lead incident response, root cause analysis, and blameless postmortems.

What you'll need

• 8+ years of experience with Kubernetes and containerized workloads in production.
• Expertise in AWS services including EC2, Lambda, IAM, RDS, S3, ALB/NLB, VPC, and PrivateLink.
• Proficiency with Terraform, Helm, Jenkins, GitHub Actions, and GitOps (ArgoCD or Flux).
• Deep understanding of observability frameworks for metrics, logs, and traces.
• Hands-on experience with Prometheus, Grafana, Loki, Tempo, Alloy, and/or OpenTelemetry.
• Strong knowledge of Linux, networking fundamentals, and system performance tuning.

Details

• Location: Pune, India.
• Work model: NICE-FLEX hybrid (2 days office, 3 days remote each week).
• Role type: Individual Contributor.