Specialist, Software-Cloud Engineering

Overview

Technical Analyst / Systems Analyst acting as the primary link between business stakeholders, vendors, and engineering teams to deliver and support technology solutions across regulated environments.

What you'll do

• Understand business problems, use cases, and timelines to deliver commercial off-the-shelf (COTS) products or solutions, in collaboration with Product Management.
• Document product capabilities, configuration requirements, architecture, security, installation prerequisites, and application support needs for AWS or on-premises deployments.
• Contribute to the development, review, and approval of architecture artifacts.
• Develop and review Software Development Life Cycle (SDLC) artifacts for regulated applications operating under GLP or GCP.
• Support user acceptance testing (UAT) and production operations; develop support contracts and transfer application knowledge.
• Evaluate solution options, trade-offs, and feasibility with engineering teams.
• Contribute to system design discussions, integration strategies, and API contracts.
• Drive configuration, parameterization, and environment readiness for releases.
• Serve as the technical point of contact for vendors and partners.
• Document technical needs, integration requirements, and deployment prerequisites.
• Review vendor architectures, security and compliance artifacts, data models, and API specifications; identify gaps and mitigation actions.
• Coordinate technical due diligence, proof of concepts, and interoperability testing.
• Deploy vendor products in the environment and migrate them to higher environments, including SIT, UAT, and Production.
• Design, build, and document CI/CD pipelines using GitHub Actions or similar tools for builds, tests, security scans, and deployments in the AWS environment.
• Design and build Terraform infrastructure as code (IaC) to provision, pause, and terminate AWS resources.
• Automate configuration management and provisioning with Ansible playbooks and roles.
• Implement guardrails such as branch protection, code review workflows, quality gates, and rollback strategies.
• Collaborate with platform teams on deployment standards, secrets management, and approvals.
• Design, build, test, and document custom scripts and components using Python and JavaScript.
• Integrate upstream and downstream applications using REST APIs.
• Define test strategies across unit, integration, API, UI, and end-to-end testing.
• Collaborate with testing teams or build and maintain automated test suites using Robot Framework and Tosca.
• Integrate automated tests into CI/CD pipelines, including reporting and quality gates.
• Develop documentation and artifacts required by policies, including security assessments, AI assessments where applicable, architecture documents, GxP SDLC documents, application administration SOPs, and support models, structures, and SLAs.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3+ years of experience in a Technical Analyst or Systems Analyst role in a technology-driven environment.
• Mission-driven mindset, with the ability to connect project work to company goals and customer outcomes.
• Self-directed and organized, with the ability to prioritize work, remove blockers, and deliver with minimal supervision.
• Strong analytical and problem-solving skills.
• Understanding of modern architectures, including microservices, APIs, cloud, and event-driven systems.
• Hands-on SQL experience.
• Familiarity with Agile methodologies, including Scrum and Kanban, and SDLC best practices.
• Experience with tools such as Jira or Azure DevOps, Confluence, Visio or Lucid chart, and Postman or Swagger.
• Experience with AWS services used in delivery and operations, such as IAM, VPC, EC2/EKS, S3, RDS, CloudWatch, and Secrets Manager.
• Experience using GitHub Actions or similar CI/CD tools to orchestrate pipelines and environment-based deployments.
• Experience working with third-party vendors and partners on technical discovery, integration design, prerequisites, and go-live readiness.
• Ability to translate vendor documentation into internal requirements, playbooks, and runbooks.
• Python or Java programming experience.
• JavaScript scripting experience.
• Experience building API endpoints.
• Robot Framework experience for API, UI, or end-to-end automation, including keywords, libraries, and reporting.
• Tosca experience with model-based test design, execution, and dashboards.
• Experience integrating automated tests into CI/CD and managing test data and environments.
• Experience delivering and validating applications under GLP and/or GCP.
• Knowledge of CSV, ALCOA/ALCOA+, documentation controls, and audit processes.
• Experience with data integrity, electronic signatures, access controls, and role-based permissions.
• Excellent written and verbal communication.
• Strong stakeholder management and facilitation skills.
• Ability to work with global teams across time zones.
• High ownership, proactive risk and issue management, and strong follow-through.
• Bias for action, resilience, continuous improvement, and a learning mind.

Nice to have

• A master's degree.
• Python or scripting experience.
• AWS Certified Solutions Architect – Associate or higher, or AWS Certified DevOps Engineer – Professional (one of the following is preferred).
• REST APIs and authentication.
• COTS products.
• Knowledge of LIMS products, such as Thermo Fisher Watson, Thermo Fisher Connect Enterprise, Thermo Fisher NextGen LIMS, Benchling, LabWare, or Xybion/Instem-Pristima.
• Knowledge of imaging products, such as Revvity, AIRA Matrix, or Indica Labs HALO.
• Knowledge of modeling products, such as Certara Phoenix, Certara Integral, or PUMAS AI.
• Healthcare, life sciences, clinical research, or enterprise SaaS domain knowledge.

Details

• Location: Hyderabad, Telangana, India.
• Flexible work arrangement: Hybrid.
• No travel required.
• Domestic relocation; no visa sponsorship.